Clinical Laboratory Management (eBook)

Contributors

Preface

Acknowledgments

Section I Basic Concepts and the Current Healthcare Environment

1 Principles of Management

2 Management Functions

3 Relevant Economic and Business Concepts

4 Current Challenges to Financial Stability within the Diagnostic Laboratory

5 The Impact of Regulatory Requirements

6 The Changing Practice of Medicine

7 The Changing Healthcare Environment

Section II Managerial Leadership

8 The Foundations of Leadership

9 Employee Needs

10 Motivating through Intelligent Leadership

11 Successful Communication

12 Effective Meetings

13 Conflict Management

14 Managing Change

Section III Personnel Management

15 Employee Selection

16 Performance Appraisals and Competency Assessment

17 Staffing and Scheduling

18 Teams, Team Process, and Team Building

19 Labor Relations

20 Workplace Drug Testing and the Clinical Laboratory

Section IV Requirements for Effective Laboratory Management

21 Quality Management

22 International Organization for Standardization

23 Effective Communication in Laboratory Management

24 The Laboratory Information System: Making the Most of It in the Clinical Microbiology Laboratory

25 Management of Point-of-Care Testing

26 Principles of Preanalytic and Postanalytic Test Management

27 Selection and Implementation of New Equipment and Procedures

28 Laboratory Safety

29 Emergency Management

Section V Financial Management

30 Financial Management: Setting the Stage

31 Strategic Planning

32 Human Resources at the Local Level: An Important Component of Financial Management

33 Costs, Budgeting, and Financial Decision Making

34 Financial Decision Making: Putting the Pieces Together

Section VI Generation of Revenue

35 Correct Coding of Billable Services in the Clinical Laboratory

36 Approaches to Billing Laboratory Services

37 Charges and Fees for Laboratory Services

Section VII Profitability, Contribution, and Reimbursement

38 Rules and Regulations in Reimbursement

39 Reimbursement Compliance

Section VIII Outside Marketing and Expansion

41 Outreach Considerations and Overall Goals

42 Outreach Implementation Requirements: A Case Study

43 Finance and Decision Making in Outreach

44 Outreach: Obstacles to Hospital Outreach and Enhancing Customer Satisfaction

Section IX Clinical Trials and Evidence-Based Laboratory Medicine

45 The Current State of the U.S. Food and Drug Administration Process and Regulations for Diagnostic

46 The Clinical Trial Laboratory: Research Compliance for Clinical Research Microbiologists

47 Clinical and Evidence-Based Research in the Clinical Laboratory

Section X Defining and Measuring Standards for Success

48 Benchmarking and Performance Monitoring for the Clinical Laboratory

49 Test Utilization and Clinical Relevance

50 Benchmarking and Performance Monitoring: What Is Appropriate for Your Laboratory?

Section XI The Future of Clinical Laboratories

51 The Future of Pathology and Laboratory Medicine: Political, Social, Economic, and Regulatory Impacts

52 The Future of the Clinical Scientist Workforce

53 Electronic Health Records and Their Implications and Opportunities for Laboratories

54 Current Trends in Instrumentation and Technology: Outlook for the Future

55 The Future Practice of Laboratory Medicine

Description

This weighty tome is truly a complete and
up-to-date reference for clinical laboratory management.

Purpose

The purpose is to provide
"comprehensive, practical information and guidelines for healthcare
management in the 21st century." These worthy objectives are well
met by this book.

Audience

The book is intended for anyone involved in
clinical laboratories, from students to medical, clinical laboratory
scientists, pathology or laboratory medicine residents. It should also be of
interest to administrators in healthcare organizations or anyone in
healthcare-related businesses to gain insight into the complexities of
effectively managing a clinical laboratory.

Features

First of all, this book is the size and
weight of ASM's Manual of Clinical Microbiology back when it was a single
volume, or Henry's Clinical Diagnosis and Management by Laboratory Methods,
22nd edition, McPherson and Pincus (Elsevier, 2011) or Tietz Textbook of
Clinical Chemistry and Molecular Diagnostics, 5th edition, Burtis et al.
(Elsevier,2012) -- over 1,000 pages, and every page is worthwhile. This is the
book to burrow into if you really want to learn clinical laboratory management.
It covers all aspects in substantial detail, and I am not aware of another
similar book in this field. There is a lot of really valuable information. The
section on managerial leadership with chapters on motivating through
intelligent leadership, effective meetings, and conflict management make me
wish I had this during residency to use as a foundational reference instead of
having to learn all this on the job over the past few decades. The sections on
financial management, generation revenue, profitability, contribution, and
reimbursement -- where else would you find this information specifically for
clinical laboratories and all in one place? And the final section, on the
future of clinical laboratories with major contributions from Paul Bachner and
Des Burke, legends in laboratory medicine, sharing their perspectives? Of
course, with Lynne Garcia as editor in chief, this book meets her exacting
standards for excellence. Many of the chapters come with very instructive case
studies which I used to reality-check my own management style. The chapter on
performance appraisals and competency assessment has fantastic forms.

Assessment

All in all, this is a wonderful book. Sorry
to say, I was unaware of the first edition. Meanwhile, I highly, highly, highly
recommend this edition for anyone with any laboratory management
responsibility. It is simply superb.

Weighted Numerical Score: 89 - 3 Stars

Review Date: February 2014

-Valerie L. Ng, PhD, MDlang=EN-CA>, (Alameda County Medical Center/Highland Hospital)