Workbook for Health Insurance Today: a Practical Approach

Julie Pepper, BS, CMA (AAMA), has spent her entire career in health care, first as a medical assistant in a variety of offices and clinics, developing expertise in the electronic health record. She combines her education in dietetics with her clinical and administrative experience as an instructor in the Medical Assisting program at Chippewa Valley Technical College in Wisconsin, where she has taught for the past 18 years. Julie is also the program director for the college's new Health Navigator program.