Communication and Behavior Management in Dentistry

Using easily understood, non-technical language, Dr Geboy has consolidated important information concerning psychological and social factors which have an impact on oral health care. The resultant text presents a concise introduction to the communication and behaviour management skills essential to a successful dental practice. Topics include anxiety management, encouraging patient compliance, nonverbal communication and listening skills, plus sections on the special psychological characteristics of geriatric and handicapped populations. Reference.