Critical Studies in Diversity Management Literature (eBook)

George Gotsis is an Associate Professor at the Department of Philosophy and History of Science, National and Kapodistrian University of Athens, Greece. He holds a PhD degree in Economics as well as a phD degree in Political Science. His main research interests comprise diversity management ethics, ethical HRM, workplace spirituality and spiritual leadership, religion in business, and organizational politics. His research has been published in scholarly journals such as: Journal of Business Ethics, Journal of Organizational Change Management, Management Research Review, Journal of Enterprising Communities, History and Anthropology, Journal of Enterprising Culture, International Journal of Entrepreneurship and Innovation, History of Economic Ideas, and History of Economics Review, among others.Zoe Kortezi is a Phd Candidate at the Department of Philosophy and History of Science, National and Kapodistrian University of Athens, Greece. She is currently preparing a doctoral thesis on diversity management implementation. Her main research interests include, among others, diversity management at the organizational level, business ethics, work ethics and employee relations. She has published (in collaboration with George Gotsis) in scholarly journals such as: Journal of Business Ethics, Journal of Organizational Change Management, Management Research Review and Journal of Enterprising Communities.

Preface 6
Contents 8
Chapter 1 10
Workplace Diversity: A Resource or a Source of Conflict? 10
1.1 The Concept of (Workplace) Diversity 10
1.2 The Prons and Cons of Diversity as An Organizational Reality 11
1.3 Factors Moderating the Relationship Between Workforce Diversity and Performance 13
1.4 Organizational Diversity Interventions 15
References 17
Chapter 2 22
Different Approaches to Managing a Diverse Workforce 22
2.1 Legally Imposed Organizational Policies: Equal Employment Opportunities (EEO) and Affirmative Action (AA) 22
2.2 Diversity Management (DM): Moving Beyond Legally Enforced Organizational Practices 24
2.3 The Limitations of the Business Case Approach to Diversity Management 26
References 28
Chapter 3 31
The Rhetoric of Diversity Management: How Critical Diversity Studies Explicate Organizational Appropriation of Differences 31
3.1 The Content of Dominant Discourses I: Objectifying and Neutralizing Differences 31
3.2 The Content of Dominant Discourses II: Accommodating Differences, or Mitigating Social Tensions? 36
3.3 The Content of Dominant Discourses III: The Nature of Management Rhetoric 39
3.4 The Content of Dominant Discourses IV: Reproducing Neoliberal Precepts 42
References 48
Chapter 4 53
The Social Construction of Diversity Discourses: Critical Perspectives on Diversity Management, Power and Inequality 53
4.1 Diversity and The Social Reproduction of Inequality 53
4.2 Control and Manipulation of Disadvantaged Groups’ Dynamics 58
4.3 Power Relations as a Focal Point in the Study of Workforce Diversity 61
References 72
Chapter 5 77
Operationalizing Critical Diversity Theories: A Contextual Framework of Implementing New Diversity Practices 77
5.1 The Societal Embeddedness of Distinctive Diversity Management Practices 77
5.2 A Relational View of Diversity Management 80
5.3 Framing a Context-Sensitive Approach 83
5.4 Discussion 88
5.5 Implications for Practice and Policy-Making 97
5.6 Concluding Comments 99
References 100