Quality and Safety in Radiology

Hani H. Abujudeh, MD, is Director of Quality Assurance, Department of Radiology, at Massachusetts General Hospital and Associate Professor of Radiology at Harvard Medical School in Boston, Massachusetts. Michael A. Bruno, MD, is Associate Professor of Radiology and Medicine and Director of Quality Services and Patient Safety, Department of Radiology, at Penn State Hershey College of Medicine in Hershey, Pennsylvania.

Contributors ; I. Core Concepts in Radiology Quality and Safety ; 1. Basic Definitions ; 2. Components of a Comprehensive Radiology Quality, Safety and Performance Improvement Program ; 3. Primum non nocere: A Few Words on the Primacy of Patient Safety ; 4. Practical Quality Assurance ; 5. Root Cause Analysis (RCA) and Healthcare Failure Mode and Effect Analysis (RFMEA) ; 6. Patient Perspectives on Service and Quality in Clinical Imaging ; 7. Just Culture - A Shared Commitment ; 8. Communication of Radiology Results ; 9. Teamwork and Communication in Radiology ; 10. The Joint Commission, National Patient Safety Goals and Radiology: Making the Grade ; 11. Errors in Radiology ; 12. The Role of the Apology in Radiology ; 13. Universal Protocols and the Checklist ; 14. Peer Review in Radiology ; 15. Radiation Dose in Medical Imaging-Clinical and Technological Strategies for Dose Reduction ; II. Management Concepts in Radiology Quality & Safety ; 16. Key Performance Indicators in Radiology ; 17. Six Sigma and LEAN: Opportunities for Healthcare to Do More and Better with Less ; 18. Stakeholder Management & Best Practices ; 19. Assessing Physician Performance ; 20. Predicting System Performance ; 21. Control Charts and Dashboards ; 22. Governmental and Outside Agencies' Influence on Radiology Quality ; 23. Pay for Performance and Quality in Radiology ; 24. ACR Appropriateness Criteria ; III. Educational & Special Concepts in Radiology Quality & Safety ; 25. Teaching Quality and Safety to Radiology Residents and Fellows ; 26. Simulation ; 27. Evidence-Based Radiology and its Relationship with Quality ; 28. Quality in Pediatric Imaging ; 29. Quality in Interventional Radiology ; 30. Pregnancy in Radiology ; Afterword: Quality and Ethics - Richard Gunderman and Jordan Swensson ; Index