Service Science, Management and Engineering

SSME Discipline.- Legitimizing SSME in Academia: Critical Considerations and Essential Actions.- Holistic Trinity of Services Sciences: Management, Social, and Engineering Sciences.- SSME, Operations Research and Education.- A Designer's view of SSME.- SSME—let's not Forget About Customers and Revenue.- Psychology of the Experience: The Missing Link in Service Science.- Challenges of industrial Service Business Development.- A Research Based Educational initiative: The institute for international Services innovation at Trinity College Dublin.- Defining the Research Agenda: Technology Management as a Contributor to Service Sciences, Management and Engineering.- Actionable Process Theories: A Unique Selling Proposition for a Science of Services.- Quality System Management and Education in Service Environments.- Art of Service: Drawing the Arts to inform Service Design and Specification.- Service Science, Management and Engineering: A Way of Managing Sociotechnical Systems.- A Service logic for Service Science.- The Service-Dominant Mindset.- An integrated Approach to Service innovation.- SSME Education.- Moving the Service Science Concept to Curricular Reality.- Defining a Curriculum for Service Systems Engineering.- Educating The Service Manager in Europe—Assessing Gaps And Opportunities.- Service Science, Management and Engineering Curricula and Research at NC State University.- Bringing Service Sciences into the Curriculum.- Strategy for inserting SSME into the Undergraduate Experience at a Minority Serving institution.- Putting Requirements and Quality at the Core of Global Service Delivery: Current Efforts and Future Plans at Pace University.- Rochester institute of Technology—Service Management.- Getting Students Excited About Services: Providing a Context forApplying Their newly Acquired Knowledge.- Educating Services Science leaders to Think Holistically About Enterprises.- Services Research Collaborations: Beyond the ivory Tower.- Progress Report of Efforts Towards a Research and Education Agenda for Services Science in the EU and Greece.- A Master Program in Services Engineering and Management at the University of Porto.- Engineering of Digital Services— A new Degree that integrates Business Process and information Engineering.- SSME at Manchester: Bringing People, Business and Technology Together.- A Research & Educational Framework for ICT/S Service Management.- Education and Research of Service Science and Technology in Tsinghua University.- The Current State and Development Plan of Research and Education on SSME in Harbin institute of Technology.- SSME Research.- Services Science Journey: Foundations, Progress, and Challenges.- Service Supply Chain in the Department of Defense: Opportunities and Challenges.- The Global Information Economy, Service Industrialization and the UCLA BIT Project.- Data Support Design for Services Science Modeling.- Process and Services Fusion impact Assessment: SSME Findings from industry Collaboration and the need for Competency Centers.- ilab.1: A University-industry Collaboration to Enhance Health Plan Services.- SSME: How to Solve it.- Models, Contexts, and Value Chains for Services Sciences.- Complexity and the Services Science Agenda.- Service Science, Management, Engineering and eOrganisations.- Towards Customer Centric Physical and virtual Environment — Platform for Services.- Constructing Service Machines—Global Sourcing of Knowledge-intensive Services.- Service Engineering of Call Centers: Research, Teaching, and Practice.- Innovation in Services: From Service Concepts toService Experiences.- Service Beyond—Enabling Technologies to Boost Service Business.- Bringing Service Design to Service Sciences, Management and Engineering.- Research and Education of SSME in Japanese Universities.- Service Science—A Japanese Perspective: Pitfalls and Opportunities.- Services Science Empowers next Generation MOT—Just-in-Time innovation Management by Service layer integrated Strategic Roadmapping.- Research & Education in Service Economics & Management at China Center for Service Sector Research(CCSSR).