Microsoft Technology

Shay Woodardis Interface Technologies' Chief Information Officer for network design and implementation. Marshall Brainis founder and principal of Interface Technologies, Research Triangle, NC. His firm specializes in software training for developers and administrators at leading financial firms such as Morgan Stanley, Lehman Brothers and Goldman Sachs. He is author of nine books on Windows NT/95 development, including Win32 System Services: The Heart of Windows 95 and Windows NT (Prentice Hall).

1. Introduction to Networking for Business Managers.


What Is a Network? Ingredients of a Network: Hardware, Software & Peopleware. The Shape of the Network. The Client/Server Network Model. Peer-To-Peer Network Model. A Map of Corporate Information Systems. The Landscape of Network Computing. Questions For Managers.



2. Networking Basics.


The ABCs of Network Technology. Communication Media & the Network Interface. Moving Data: Ethernet & Fast Ethernet, etc. The Central Connections: Hubs, Bridges, Routers & Switches. Summary of Internetworking. Computing Devices. Bringing It All Together. Managing Technology. Network Cost Centers. Managing Network Costs. Questions For Managers.



3. Network Management & System Administration.


The System Service Zones. The Desktop Zone. The Network Zone. The Data Center Zone. Tiers of Service Activity. The Proactive Tier. The Reactive Tier. The Coactive Tier. Administration Practices and Procedures. The Desktop Zone. The Network Service Zone. The Data Center Service Zone. Questions For Managers.



4. Electronic Messaging & Groupware: Exchange Server.


The Architecture of Electronic Messaging: Exchange Server. Electronic Messaging and the Business Manager. Exchange Server/Outlook Core Functionality. Electronic Messaging. Collaboration. Integrated Utilities. Development Environment. Policies and Procedures. Regulating Network Traffic. Limiting Risk. Questions For Managers.



5. Network Data Storage.


Three Categories of Data Storage. Transient Local Storage. Archival Data Storage. Recovery Storage Procedures. Data Storage Devices - The Core Technologies. Local Storage: RAID. RAID 0 - Striping Without Parity. RAID 1 - Mirroring. RAID 5 - StripingWith Parity. Archival & Business Recovery Storage. How Windows NT Views Data Storage. Data Storage on the Network. Practices & Procedures. Backup Cycle & Retention Intervals. Data Storage Security Guidelines. Minimum Security. Light Security. Heavy Security. Ironclad Security. Questions For Managers.



An Overview of Network Printing. Assessing Needs and Allocating Resources. First Ask What and When. The Printer Workgroup. Printing Technology. Printer Hardware. Laser Printers. What About Color? Ink Jet Printers. Dot Matrix & Line Printers. Printer Drivers. Interfaces. Questions For Managers.



7. Directory Services: The Active Directory.


The Active Directory. What Is A Directory Service? The Active Directory: Overview. Containers & Domains. Namespace and Scalability. The Directory Services Architecture. The Data Model. The Schema. The Administrative Model. The Security Model. Questions For Managers.



8. Application Services.


Application Services Defined. First, The Applications They Serve. Evaluate Your Business's Software Needs. Software: Buy or Build. Off-The-Shelf Software. Turnkey Systems. Custom Applications. Application Services Technologies. Transaction Processing. Queuing Services. State Maintenance. Cluster Services. Business Specific Application Services. A Final Note: Development Application Services. Questions For Managers.



9. Database Services.


Defining Database. The Relational Database Model. Front End / Back End. Implementing Database Options. Freestanding Database Applications. Small Business Database Systems. Enterprise Database Environments. Enterprise Options: Transactional & Analytical Databases Management Systems. Warehouses, Marts, and Data Mining. Questions For Managers.



10. The Internet as the Communications Medium for the 21st Century.


What Is the Internet? How Does the Internet Work? Infrastructure Layer. Protocol Layer. Application Layer. What About the Web? Applying Internet Technology to Business. The Internet As a Public Presence. The Internet as a Customer Service Center. The Internet as a Platform for Business Services. Internet Technology for Internal Business Systems. As a Communications Medium. As a Business Systems Platform. As a Research Tool. Questions For Managers.



11. Integrating Internet and Enterprise.


Building an Internet (not Web) Presence. Connectivity. Exposing Services. Security: The Firewall. Creating A World Wide Web Presence. Planning & Site Design. Infrastructure. Server Software Environment & Development Platform. Content Creation & Maintenance. Site Management & Administration. Off-Site Hosting. Internal Web Presence: An Intranet. The Core Technology: Microsoft Site Server 3.0. Extending Your Intranet: VPNs and RAS. Questions For Managers.



Glossary.


Index.