Exam Ref 70-342 Advanced Solutions of Microsoft Exchange Server 2013 (MCSE)

Brian Reid, Microsoft MVP and MCM, consults, teaches, and authors books on Exchange Server design, architecture, migration, and troubleshooting. Steve Goodman, Exchange Server MVP, consults on Microsoft Exchange, Office 365, and Lync projects and is a conference speaker and podcast host.

Introduction   xv

Microsoft certifications   xv

Acknowledgments   xv

Free ebooks from Microsoft Press   xvi

Microsoft Virtual Academy   xvii

Errata, updates, & book support   xvii

We want to hear from you   xvii

Stay in touch   xvii

Preparing for the exam   xix

Chapter 1: Configure, manage, and migrate Unified Messaging   1

Understanding Unified Messaging   2

Objective 1.1: Configure Unified Messaging (UM)    4

Configuring an IP gateway   4

Configuring the UM call router   9

Creating and configuring an auto attendant   12

Configuring a call answering rule   18

Designing Unified Messaging for high availability   21

Create a dial plan   23

Objective summary   26

Objective review   26

Objective 1.2: Manage Unified Messaging   27

Assigning a dial plan to a user   27

Moving users between dial plans   28

Enabling and disabling UM features for a user   29

Setting up protected voice mail   33

Configuring UM mailbox policy   35

Managing UM language packs   38

Objective summary   41

Objective review   41

Objective 1.3: Troubleshoot Unified Messaging   42

Troubleshooting and configuring mutual Transport Layer Security (MTLS)    43

Monitoring calls and call statistics   48

Troubleshooting and configuring Quality of Service   51

Troubleshooting SIP communication   53

Objective summary   54

Objective review   55

Objective 1.4: Migrate Unified Messaging   55

Prepare to migrate   56

Planning a migration strategy   57

Planning a coexistence strategy   58

Moving UM mailboxes between sites   58

Redirecting the SIP gateway to Exchange   59

Decommissioning the legacy system   59

Objective summary   60

Objective review   60

Answers   61

Objective 1.1: Thought experiment   61

Objective 1.1: Review   61

Objective 1.2: Thought experiment   62

Objective 1.2: Review   62

Objective 1.3: Thought experiment   63

Objective 1.3: Review   63

Objective 1.4: Thought experiment   63

Objective 1.4: Review   64

Chapter 2: Design, configure, and manage site resiliency   65

Objective 2.1: Manage a site-resilient Database Availability Group (DAG)    65

Planning and implementing Datacenter Activation Coordination (DAC)    66

Given customer node requirements, recommend quorum options   72

Planning cross-site DAG configuration and configuring DAG networks   80

Objective summary   86

Objective review   87

Objective 2.2: Design, deploy, and manage a site-resilient CAS solution   88

Planning site-resilient namespaces   88

Configuring site-resilient namespace URLs   91

Performing steps for site rollover   94

Planning certificate requirements for site failovers   94

Predicting client behavior during a rollover   96

Objective summary   100

Objective review   101

Objective 2.3: Design, deploy, and manage site resilience for transport   101

Configuring MX records for failover scenarios   102

Managing resubmission and reroute queues   107

Planning and configuring send/receive connectors for site resiliency   111

Performing steps for transport rollover   112

Objective summary   115

Objective review   115

Objective 2.4: Troubleshoot site-resiliency issues   116

Resolving quorum issues   117

Troubleshooting proxy and redirection issues   118

Troubleshooting client connectivity   119

Troubleshooting mail flow   119

Troubleshoot datacenter activation   123

Troubleshooting DAG replication   124

Objective summary   126

Objective review   126

Answers   127

Objective 2.1: Thought experiment   127

Objective 2.1: Review   127

Objective 2.2: Thought experiment   128

Objective 2.2: Review   128

Objective 2.3: Thought experiment   129

Objective 2.3: Review   130

Objective 2.4: Thought experiment   131

Objective 2.4: Review   131

Chapter 3: Design, configure, and manage advanced security   133

Objective 3.1: Select an appropriate security strategy   133

Evaluating role-based access control (RBAC)    134

Evaluating BitLocker   138

Evaluating smart cards   142

Evaluating Information Rights Management (IRM)    144

Evaluating S/MIME   145

Evaluating Domain Secure/TLS   155

Objective summary   162

Objective review   163

Objective 3.2: Deploy and manage IRM with Active Directory Rights Management Services (AD RMS)    164

Creating an AD RMS template   165

Creating transport protection rules   169

Creating Outlook protection rules   172

Configuring transport decryption   174

Configuring IRM for discovery   176

Configuring pre-licensing for client access   177

Objective summary   178

Objective review   179

Objective 3.3: Configure and interpret mailbox and administrative auditing   180

Configuring mailbox audit logging   180

Configuring administrative audit logging   181

Interpreting all audit logs   182

Objective summary   185

Objective review   186

Objective 3.4: Troubleshoot security-related issues   186

Determining certificate validity   187

Ensuring proper Certificate Revocation List (CRL) access and placement   189

Ensuring private key availability   192

Troubleshooting failed IRM protection   194

Troubleshooting RBAC   195

Objective summary   196

Objective review   197

Answers   198

Objective 3.1: Thought experiment   198

Objective 3.1: Review   198

Objective 3.2: Thought experiment   199

Objective 3.2: Review   200

Objective 3.3: Thought experiment   200

Objective 3.3: Review   200

Objective 3.4: Thought experiment   201

Objective 3.4: Review   201

Chapter 4: Configure and manage compliance, archiving, and discovery solutions   203

Objective 4.1: Configure and manage an archiving solution   203

Setting up online archiving (Office 365)    205

Creating archive policies   216

Setting up on-premises archiving   220

Planning storage for an archiving solution   220

Objective summary   221

Objective review   222

Objective 4.2: Design and configure Data Loss Prevention (DLP) solutions   222

Setting up pre-built rules   223

Setting up custom rules   227

Designing a DLP solution to meet business requirements   231

Setting up custom policies   231

Objective summary   233

Objective review   234

Objective 4.3: Configure and administer Message Records Management (MRM)    234

Designing retention policies   234

Configuring retention policies   236

Creating and configuring custom tags   237

Assigning policies to users   239

Configuring the Managed Folder Assistant   240

Removing and deleting tags   241

Objective summary   243

Objective review   244

Objective 4.4: Perform eDiscovery   244

Planning and delegating RBAC roles for eDiscovery   245

Enabling a legal/litigation hold   246

Performing a query-based In-Place Hold   247

Designing and configuring journaling   249

Performing multi-mailbox searches in Exchange Administration Center (EAC)    254

Evaluating how to integrate In-Place federated searches with Microsoft SharePoint   257

Objective summary   259

Objective review   259

Objective 4.5: Implement a compliance solution   260

Designing and configuring transport rules for ethical walls   260

Configuring MailTips   264

Creating, configuring, and deploying message classifications   266

Designing and configuring transport rules to meet specified compliance requirements   268

Objective summary   271

Objective review   271

Answers   272

Objective 4.1: Thought experiment   272

Objective 4.1: Review   272

Objective 4.2: Thought experiment   273

Objective 4.2: Review   273

Objective 4.3: Thought experiment   274

Objective 4.3: Review   274

Objective 4.4: Thought experiment   275

Objective 4.4: Review   275

Objective 4.5: Thought experiment   276

Objective 4.5: Review   276

Chapter 5: Implement and manage coexistence, hybrid scenarios, migration, and federation   279

Objective 5.1: Establish coexistence with Exchange Online   280

Deploying and managing hybrid configuration   280

Evaluating limitations of the Hybrid Configuration Wizard   291

Configuring requirements for single sign-on (SSO)    293

Designing and configuring Active Directory Federation Services (AD FS)    295

Objective summary   304

Objective review   304

Objective 5.2: Deploy and manage Exchange federation   305

Managing federation trusts with Microsoft federation gateway   306

Managing sharing policies   309

Designing certificate and firewall requirements   316

Managing organization relationships   316

Objective summary   318

Objective review   319

Objective 5.3: Implement on-premises coexistence with legacy systems   320

Planning namespaces for coexistence   320

Configuring proxy redirect   323

Planning firewall configuration for coexistence   323

Planning for mail flow requirements   325

Objective summary   326

Objective review   327

Objective 5.4: Set up a cross-forest coexistence solution   327

Setting up cross-forest availability   328

Designing certificate and firewall requirements   330

Setting up cross-forest mail flow   330

Designing and configuring AutoDiscover   331

Setting up shared namespaces   333

Objective summary   337

Objective review   337

Objective 5.5: Migrate legacy systems   338

Determining transition paths to Exchange   338

Migrating public folders   339

Migrating mailboxes   341

Upgrading policies   343

Planning to account for discontinued features   343

Transitioning and decommissioning server roles   344

Objective summary   345

Objective review   345

Objective 5.6: Troubleshoot issues associated with hybrid scenarios, coexistence, migration, and federation   346

Troubleshooting transport   347

Troubleshooting Exchange federation trust and organization relationships   348

Troubleshooting SSO/AD FS   349

Troubleshooting DirSync   349

Troubleshooting cross-forest availability   350

Objective summary   351

Objective review   351

Answers   351

Objective 5.1: Thought experiment   351

Objective 5.1: Review   352

Objective 5.2: Thought experiment   353

Objective 5.2: Review   353

Objective 5.3: Thought experiment   354

Objective 5.3: Review   354

Objective 5.4: Thought experiment   355

Objective 5.4: Review   355

Objective 5.5: Thought experiment   356

Objective 5.5: Review   356

Objective 5.6: Thought experiment   357

Objective 5.6: Review   357