Facebook Marketing (eBook)

Chris Treadaway is the founder and CEO of Polygraph Media, a social media data mining and analytics company. Prior to his work at Polygraph Media, Chris spent almost four years at Microsoft where he was the group product manager for web strategy. Chris has worked in the Internet marketing field for more than 15 years and was a cofounder of Stratfor. He blogs regularly about entrepreneurship and social media issues at treadaway.typepad.com and on Twitter at twitter.com/ctreada. Mari Smith is a passionate social media thought leader, specializing in relationship marketing and Facebook mastery for companies of all sizes. She is author of The New Relationship Marketing and leads social media training events and delivers keynotes worldwide. Fast Company describes Mari as "a veritable engine of personal branding, a relationship marketing whiz, and the Pied Piper of the Online World." Forbes named Mari as one of the top ten social media influencers. She regularly appears in publications such as the New York Times, the Wall Street Journal, Forbes, Fortune, and Success magazine.

Introduction xvii

Chapter 1 Welcome to the Post-Social Era 1

Chapter 2 Understanding Social Media and Facebook 25

Chapter 3 Marketing and Business Success on Facebook 51

Chapter 4 Month 1: Create the Plan and Get Started 71

Chapter 5 Month 2: Establish Your Corporate Presence with Pages 103

Chapter 6 Month 3: Create Demand with Facebook Advertising 137

Chapter 7 Beyond Pages: Groups, Apps, Social Plugins, and Mobile 177

Chapter 8 The Analytics of Facebook 203

Chapter 9 Addressing Common Marketing Problems 231

Chapter 10 Unique Facebook Marketing Scenarios 255

Chapter 11 Facebook in the Future 277

Appendix A: Recommended Resources 309

Appendix B: Roles and Responsibilities 313

Glossary 319

Index 327