CompTIA Network+ Certification Study Guide: Exam N10-004

Robert Shimonski is a technology executive specializing in healthcare IT for one of the largest health systems in America. In his role at Northwell Health, Rob is a decision maker and strategy planner for information systems operations and technology services. In his current role, Rob is responsible for bringing operational support into the future with the help of new technologies such as cloud and Artificial Intelligence. He is a best-selling author and editor with over 15 years’ experience developing, producing, and distributing print media in the form of books, magazines, and periodicals. Rob’s professional experience includes work for CompTIA, Entrepreneur Magazine, Microsoft, McGraw-Hill Education, Cisco, the US National Security Agency, and Digidesign. Rob has a diverse background in the publishing, including roles such as author, co-author, technical editor, copy editor, and developmental editor. Since print media shifted to the digital domain, Rob has focused the past decade on developing the needed skills to produce professional audio and video media. His research interests are focused on innovation and developing new solutions to create efficiency and bringing forth better outcomes through technology solutions. Rob has a master’s degree in IT Management and a master’s degree in Industrial Psychology. He is author of Cyber Reconnaissance, Surveillance and Defense, Introduction to Microsoft Certification and Study Skills, and MCSA Windows Server 2003 Upgrade to Server 2008 Technology Specialist Exam Prep from Syngress/Elsevier. Naomi Alpern currently works for Microsoft as a consultant specializing in unified communications. She holds many Microsoft certifications, including an MCSE and MCT, as well as additional industry certifications such as Citrix Certified Enterprise Administrator, Security+, Network+, and A+. Since the start of her technical career she has worked in many facets of the technology world, including IT administration, technical training, and most recently, full-time consulting. Michael Cross is a SharePoint Administrator and Developer, and has worked in the areas of software development, Web design, hardware installation/repairs, database administration, graphic design, and network administration. Working for law enforcement, he is part of an Information Technology team that provides support to over 1,000 civilian and uniformed users. His theory is that when the users carry guns, you tend to be more motivated in solving their problems. Michael has a diverse background in technology. He was the first computer forensic analyst for a local police service, and performed digital forensic examinations on computers involved in criminal investigations. Over five years, he recovered and examined evidence involved in a wide range of crimes, inclusive to homicides, fraud, and possession of child pornography. In addition to this, he successfully tracked numerous individuals electronically, as in cases involving threatening e-mail. He has consulted and assisted in numerous cases dealing with computer-related/Internet crimes and served as an expert witness on computers for criminal trials. In 2007, he was awarded a Police Commendation for work he did in developing a system to track local high-risk offenders and sexual offenders. With extensive experience in Web design and Internet-related technologies, Michael has created and maintained numerous Web sites and implementations of Microsoft SharePoint. This has included public Web sites, private ones on corporate intranets, and solutions that integrate them. In doing so, he has incorporated and promoted social networking features, created software to publish press releases online, and developed a wide variety of solutions that make it easier to get work done. Michael has been a freelance writer and technical editor on over four dozen I.T. related books, as well as writing material for other genres. He previously taught as an instructor and has written courseware for IT training courses. He has also made presentations on Internet safety, SharePoint and other topics related to computers and the Internet. Despite his experience as a speaker, he still finds his wife won't listen to him. Over the years, Michael has acquired a number of certifications from Microsoft, Novell and Comptia, including MCSE, MCP+I, CNA, Network+. When he isn’t writing or otherwise attached to a computer, he spends as much time as possible with the joys of his life: his lovely wife, Jennifer; darling daughter Sara; adorable daughter Emily; and charming son Jason. For the latest information on him, his projects, and a variety of other topics, you can follow him on Twitter @mybinarydreams, visit his Facebook page at www.facebook.com/mybinarydreams, follow him on LinkedIn at www.linkedin.com/in/mcross1, or read his blog at http://mybinarydreams.wordpress.com. Dustin L. Fritz [BSISS; E|CSA] is owner and Chief Executive Officer of The Computer Network Defense Group LLC in Owings Mills, Maryland providing executive-level strategic and tactical cybersecurity consulting services. He specializes in Information Operations Conditions, Information Assurance Vulnerability Management, risk and vulnerability assessments, certification-n-accreditation, security awareness and planning, configuration management, and incident response team development.Dustin has over 10 years of Information Assurance and Computer Network Defense (CND) experience, with core foundations in creating enterprise-wide CND strategies for the Department of the Navy, realigning incident response throughout the United States Pacific Fleet, and implementing the first-ever Information Operations Condition response team (IRT). Dustin’s contributions and outstanding achievements in cybersecurity have been consistently recognized over the years by the United States Navy and the Secretary of the Navy; most recently in November 2007 for his actions in attaining 100 percent readiness for all Forward Deployed Naval Forces. Dustin holds a Bachelor of Science in Information Systems Security (BSISS) from Westwood College out of Denver, Colorado and is a EC-Council | Certified Security Analyst (E|CSA). He is an active member of Institute of Electrical and Electronics Engineers, Association of Information Technology Professionals, the Cyber Warfare Forum Initiative and can always be found speaking in public about cybersecurity and providing professional mentoring. Along with being the technical editor for Dissecting the Hack: The Forbidden Network, Dustin has also contributed to Syngress’ CompTIA Network+ Certification Study Guide (2009) (ISBN-10: 1597494291; ISBN-13: 978-1597494298) as a technical editor and author. Mohan Krishnamurthy Madwachar (MCSE, CCA) is the GM-Network Security at Almoayed Group in Bahrain. Mohan is a key contributor to Almoayed Group's projects division and plays an important role in the organization's network security initiatives. Mohan has a strong networking, security, and training background. His tenure with companies such as Schlumberger Omnes and Secure Network Solutions India adds to his experience and expertise in implementing large and complex network and security projects. Mohan holds leading IT industry-standard and vendor certifications in systems, networking, and security. He is a member of the IEEE and PMI. Mohan has coauthored five books published by Syngress: Designing & Building Enterprise DMZs (ISBN: 1597491004), Configuring Juniper Networks NetScreen & SSG Firewalls (ISBN: 1597491187), How to Cheat at Securing Linux (ISBN: 1597492078), How to Cheat at Administering Office Communications Server 2007 (ISBN: 1597492126), and Microsoft Forefront Security Administration Guide (ISBN: 1597492447). He also writes newspaper columns on various subjects and has contributed to leading content companies as a technical writer and subject matter expert.

1. Network Fundamentals 2. Network Media 3. Network Devices 4. Switching 5. Wireless Networking 6. The OSI Model and Networking Protocols 7. TCP/IP and Routing 8. Wide Area Networking 9. Security Standards and Services 10. Network Management 11. Network Troubleshooting Tools 12. Network Troubleshooting Methodology

Appendix A. The Institute of Electrical and Electronics Engineers (IEEE) B. Understanding Request for Comments (RFC) C. Self Test Appendix