English Language Program Administration

MaryAnn Christison is a professor in the Department of Linguistics at the University of Utah, where she teaches undergraduate and graduate courses in applied linguistics and mentors graduate students. She founded an English language program at Snow College and was the Director for 20 years. Christison received TESOL's Alatis Award for distinguished service, as well as a 50@50 Award, and 25 English language specialist grants from the U.S. Department of State.

1. Introduction.- Part I. Fundamentals of Language-Program Administration.- 2. Making the Transition: From Language Teacher to Program Administrator.- 3. Perceptions of Language Program Administrators' Most Important Responsibilities.- 4. Language Programs in Diverse Contexts: Voices of Language-Program Administrators.- Part II. Leadership in Language Programs.- 5. Becoming Strategic.- 6. Taking the Lead to Promote Innovation.- 7. The Promoter of Quality.- 8. Leading Language Programs with Intercultural Competence.- 9. Making Decisions: Navigating Challenges and Managing Crises.- 10. Engaging, Energizing, and Empowering Faculty.- 11. Advocating for Students and Language Programs.- Part III. Management in Language Programs.- 12. Communication Strategies for Effective Language-Program Administration.- 13. Personnel Matters: Revisited.- 14. Managing Technology: Feet on the Ground, Head in the Cloud.- 15. Managing Resources and Financial Planning.- 16. Managing Time.- Part IV. Best Practices in Language-Program Administration.- 17. Best Practices Based on 360+ Years of Administrative Experience.

"This volume is a highly valuable contribution to the literature on language programs and language program management, and it is a recommended resource for novice as well as more experienced professionals. The volume acutely portrays the necessary knowledge base for LPAs, demonstrates the diversity of programmatic and administrative contexts, and advances theorization of language program management through empirical and practical experience." (Jason Litzenberg, Journal of English for Academic Purposes, Vol. 65, August 10, 2023)

“This volume is a highly valuable contribution to the literature on language programs and language program management, and it is a recommended resource for novice as well as more experienced professionals. The volume acutely portrays the necessary knowledge base for LPAs, demonstrates the diversity of programmatic and administrative contexts, and advances theorization of language program management through empirical and practical experience.” (Jason Litzenberg, Journal of English for Academic Purposes, Vol. 65, August 10, 2023)