How People Work

Roderic Gray is a consultant, writer and management coach. He has published a number of articles on organisational climate, and on project management and product development topics. His career involved a variety of practical, hands-on management roles before becoming an internal consultant in a major blue-chip company and running his own consulting practice. He has lectured on a range of postgraduate management and HR professional courses and currently supervises a number of doctoral researchers in several countries.  

Contents

Introduction

Part 1. I Know What I’m Expected To Do

Roles and players
Goals and objectives

Part 2. I Want To Do It

Motivation

Part 3. I Have The Ability To Do It

Potential
Learning
Training

Part 4. Someone

(who matters to me) Will Notice If I Do It

Relationships and Feedback
Leadership
Power, Influence and Trust

Part 5. I  Know How Well I’m Doing It

Self-evaluation

Part 6. Processes Help Me To Do It

Managing Processes
Working in Teams
Making Decisions

Part 7. I Have The Resources To Do It

Managing Resources

Part 8. The Environment Is Right

Organisational Culture
Organisational Climate
The Psychological Contract
Workplace Stress

Part 9. I Can Do It Better Next Time

Developing People
The learning organisation
Organisational change

Putting It Together

References