The Human Factor Approach to Managerial and Organizational Efficiency and Effectiveness (eBook)

Senyo Adjibolosoo is Professor of Economics at Point Loma Nazarene University, USA. His is Founder and President of the International Institute for Human Factor Development and the Human Factor Leadership Academy. His previous works include Human Factor in Free Market Efficiency and Spiritual Capital: Its Meaning and Essence.

Preface 7
Acknowledgments 9
About the Book 10
Contents 11
About the Author 13
List of Figures 14
List of Tables 15
Part I: Introduction 16
Chapter 1: Introduction 17
The Intent of HR Regulations and Policies 20
The Key Themes of the Book 22
References 27
Part II: The Evolution and Implications of HR Laws 29
Chapter 2: The Evolution and Implications of Human Resources Regulations and Policies 30
Introduction 30
The Birth of HR Laws 37
Factors That Affect the Development of HR Law 38
The Significance of the Scientific Management and Other Movements 41
Appendix: Employment Laws 43
Federal Laws 43
Popular Name of Law 44
Collective Bargaining 45
Wages and Wage Protection 46
Others 46
Montana Codes, United States Codes, and Federal Laws 46
Federal Laws 47
State and Local Laws 48
Government Agency Action 49
National Labor Relations Board (NLRB) 49
Equal Employment Opportunity Commission (EEOC) 49
Department of Labor (DOL) 50
References 50
Chapter 3: The Proliferation of the Legal Solution in HR Administration: The Scorecards 53
The Birthing of HR Laws: Specific Regulatory Measures and Policies 54
The Foundations of Current HR Practices 59
Problem-Solving at the Workplace: HR Laws and Their Primary Intent 72
The Implementation of HR Regulations and Policies: The Scorecards 73
Riding Dead Horses 78
Appendix: A Selection of the Deadliest USA Mass Shootings (1984–2016) 81
References 82
Part III: The Human Factor in Action 85
Chapter 4: A Human Factor Approach to Human Resource Management and Organizational Development 86
The Human Factor Model 88
The Composition of the Human Factor 92
The Applications of the Human Factor Qualities in Successful Organizations 97
Assessing the Quality of Employee Traits 99
Education for Human Resource Development 102
Conclusion 105
References 105
Chapter 5: The Essence of Leadership Development and Performance Effectiveness: A Human Factor Perspective 108
Introduction 108
Leadership: A Review of the Literature 110
The Essence of Being and Leading by Doing Who You Are 114
The Type I Leader 117
The Human Factor in Type I Leadership Performance Effectiveness 124
Policy Recommendations 125
Conclusion 128
Appendix: The Human Factor Foundation of Performance in Selected Spheres of Our Lives 128
References 131
Chapter 6: Achieving Optimal Quality and Productivity: Human Sentiments and the Passions 135
Traditional Productivity and Quality Enhancement Techniques 136
Dealing with Existing Systems Fallacy Syndrome 139
Illustrative Examples 146
Conclusion 148
References 149
Chapter 7: The Human Factor Quality of the Workforce in Achieving and Maintaining Global Competitiveness 151
Changes Affecting the Global Competitiveness of Companies 153
Dealing with the Global Competitive Challenge 156
The Quality of the Workforce 158
Engage in General and Specific Market Surveys 160
Monitoring the Trends of Emerging Changes and Adjusting Accordingly 160
Investment in R& D
Create Cordial Management-Employee Relationships 162
Diversification 162
The Source of the Company´s Reputation 162
The Applications of Quality Control Techniques 163
Updating Techniques 164
Commitment to Standards 164
The Commitment to Meeting Community Standards and Expectations 164
Conclusion 166
References 166
Chapter 8: Transcending the Limitations of Global Organizational Profitability and Longevity: Preparing People for the Tasks and Challenges of Management 167
Introduction 167
The Strategic Management Process 168
The Problem with Management Today 170
The Human Factor and the Managerial Decision Process 171
People Required for Effective Management 172
The Human Factor Approach to Management 174
The Human Factor Engineering Process 176
The Identification of Principles 180
Providing the Relevant Training and Education 185
The Management Education Curriculum 186
Media for Communication, Education, and Training 189
Employee Shirking and Productivity Evaluation Programs 191
The Practice of Productivity Management 192
Frustration 194
Stress 195
Productivity Management the Human Factor Way 195
Conclusion 197
References 200
Chapter 9: A Productivity and Quality Improvement Model for Global Business Managers and Leaders 202
Enhancing Labor Force Productivity 204
Defining Productivity and Quality 207
The Two Suggested Solutions 208
The Direct Approach 208
The Indirect Approach 208
The Assumptions of the Employee Monitoring Model 208
Model Specification 210
Implications of the Results of the Model 214
Amalgamated Technique Choice Criteria 215
Objectives of Productivity and Quality Improvement Programs 223
Conclusion 225
References 226
Chapter 10: Human Factor Engineering: The Best of All Alternatives 227
Recommendations for Effective HR Policy 232
Conclusions 235
References 236
Part IV: Conclusions 238
Chapter 11: Concluding Remarks: The Human Factor Quality and the Way Forward Toward Effective and Efficient Human Resources Management 239
The Development of a Diversity of Competencies 241
References 244
References 245
Index 263