Key Marketing Metrics - Paul W. Farris, Neil Bendle, Phillip Pfeifer, David Reibstein

Key Marketing Metrics

The 50+ metrics every manager needs to know
Buch | Softcover
368 Seiten
2008
Wharton School Publishing (Verlag)
978-0-273-72203-8 (ISBN)
36,30 inkl. MwSt
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" Why read Key Marketing Metrics? Because better metrics lead to better decisions, which lead to better outcomes. This book does a superb job of helping marketers, and all executives, understand which metrics to use and how to use them."



Erv Shames, former CEO, Kraft Foods



As the old adage goes, "If you can't measure it, you can't manage it". Measurable performance and accountability have become the keys to marketing success today. Key Marketing Metrics gives you an overview of the most powerful metrics you can use to measure the results of your marketing. It will help you understand the pros, the cons and the nuances of more than 50 of the most important metrics.



In this book, four leading researchers and consultants in marketing systematically introduce you to a portfolio, or "dashboard", of the most valuable metrics for your business. They show you how to use these metrics to maximise the return on your marketing investment and identify the best new opportunities for profit.



WHAT TO MEASURE AND HOW TO MEASURE IT TO GET THE MOST OUT OF YOUR MARKETING

Table of Contents

Acknowledgements

About the authors

Foreword



1. INTRODUCTION

2. SHARE OF HEARTS, MINDS, AND MARKETS

3. MARGINS AND PROFITS

4. PRODUCT AND PORTFOLIO MANAGEMENT

5. CUSTOMER PROFITABILITY

6. SALES FORCE AND CHANNEL MANAGEMENT

7. PRICING STRATEGY

8. PROMOTION

9. ADVERTISING MEDIA AND WEB METRICS

10. MARKETING and FINANCE

11. THE MARKETING METRICS X-RAY



Bibliography

Endnotes

Index

Erscheint lt. Verlag 9.12.2008
Reihe/Serie Financial Times Series
Verlagsort Harlow
Sprache englisch
Maße 158 x 236 mm
Gewicht 692 g
Themenwelt Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
ISBN-10 0-273-72203-4 / 0273722034
ISBN-13 978-0-273-72203-8 / 9780273722038
Zustand Neuware
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