Excellence in Coaching

Jonathan Passmore is a Chartered Occupational Psychologist and accredited coach and coaching supervisor. He is leads the Coaching Psychology Unit in the School of Psychology at the University of east London which involves research, teaching and consulting. Prior to this he has worked as a board chairman and chief executive, with experience in the public, private and voluntary sectors. He has also written eight books and numerous articles on change, coaching and social exclusion.

introduction jonathan passmore part 1 the business of coaching 1 what is coaching? frank bresser and carol wilson coaching: the new profession; defining coaching; coaching qualities, skills and competences; coaching, counselling, psychotherapy and mentoring; the benefits of coaching 2 coaching within organizations katherine tulpa (illustrations by phillip cornwall) the need for the human touch; organizational coaching framework 3 setting up and running your coaching practice alex szabo planning for success; setting up a coaching practice; your operations; sales and marketing; yourself; conclusions part 2 coaching models and approaches 4 behavioural coaching -- the grow model graham alexander the grow coaching model explained; the grow model; when does the grow model work best?; tools and techniques; ten key questions to guide your way 5 solution-focused coaching anthony m grant the solution-focused coaching model explained; core characteristics of solution-focused coaching; when does the solution-focused approach work best?; tools and techniques; strategic overview of a solution-focused coaching intervention; ten key questions to guide your way; summary 6 cognitive behavioural coaching michael neenan the cognitive behavioural coaching model explained; when does cbc work best?; tools and techniques; ten key questions to guide your way; conclusion 7 nlp coaching ian mcdermott the nlp coaching model explained; when does nlp coaching work best?; tools and techniques; ten key questions to guide your way 8 transpersonal coaching john whitmore and hetty einzig the transpersonal coaching model explained; when does transpersonal coaching work best?; tools and techniques; ten key questions to guide your way; conclusion 9 integrative coaching jonathan passmore the integrative coaching model explained; when does integrative coaching work best?; tools and techniques; ten key questions to guide your way 10 intercultural coaching philippe rosinski and geoffrey abbott integrating culture into coaching; embracing diversity; leveraging alternative cultural perspectives; the global coaching process; cross-cultural work in practice; conclusions 11 coaching and stress maria alicia pena and cary l cooper why focus on stress?; how can coaching help to manage stress?; managing stress: a comprehensive approach; how can stress be prevented? part 3 professional issues