Conflict and Shifting Boundaries in the Gig Economy

Rebecca Page-Tickell, MBA, MSc, MA, BSc, MABP, MICM is Director of Education and Experience for the Royal Docks school of Business and Law at the University of East London. A principal practitioner with the Association for Business Psychology, she has expertise in coaching and mediation and supporting businesses to develop people as well as organisation and has a long held interest in self-managed learning, HR, and consultancy. Rebecca is currently completing her PhD at Lancaster University focusing on the impact of the gig economy on higher education. She is an active researcher in the broader gig economy and workplace conflict and mediation.

Dr Elaine Yerby, MSc, BSc, FHEA, MCIPD is a Senior Lecturer in HRM Practice at the London School of Economics. Her research interests centre on the future of work and include the impact on careers from the changing nature of work, restorative work-based conflict resolution and diversity and inclusion. Prior to joining academia she worked as an Employee Engagement Manager on a large transformational HR programme.

Chapter 1. Understanding conflict and shifting boundaries in the gig economy through the Dynamic Structural model; Elaine Yerby and Rebecca Page-Tickell

Section 1: Macro Analysis
Chapter 2. Defining the employee in the gig economy: untangling the web of contract; Barry Collins
Chapter 3. The shifting boundaries of capitalism and the conflict of surplus value appropriation within the gig economy; Shampa Roy-Mukherjee and Michael Harrison
Chapter 4. Presence and pretence - trade unions and the gig economy; Rebecca Page-Tickell and Jude Ritchie

Section 2: Meso Analysis
Chapter 5. The dis-evolution of strategic HRM in the gig economy from talent management to supply chain manager; Andrew Boocock, Elaine Yerby and Rebecca Page-Tickell
Chapter 6. Worker and organisational protection: the future of whistleblowing in the gig economy; Catherine Hobby
Chapter 7. Gig Economy and the transformation of professional boundaries in Healthcare; Ali Naghieh

Section 3: Micro Analysis
Chapter 8. Evolutionary mismatch and misbelief impacts on participants in the gig economy; Rebecca Page-Tickell, Jude Ritchie and Therese Page-Tickell
Chapter 9. Frayed careers in the gig economy - rhythms of career privilege and disadvantage; Elaine Yerby
Chapter 10. Status quo, renewal and decline in the gig economy; issues of agency, voice and identity; Elaine Yerby and Rebecca Page-Tickell