Models and Applications in the Decision Sciences

Merrill Warkentin, Volume Editor   Merrill Warkentin is Professor of MIS and the Drew Allen Endowed Fellow in the College of Business at Mississippi State University, where he is also a member of the research staff of the Center for Computer Security Research (CCSR) and the Distributed Analytics and Security Institute (DASI). He has published over 250 manuscripts, including 60 peer-reviewed journal articles, plus 10 research volumes or books. His work has been cited almost 9,000 times and his H-index is 25, according to Google Scholar in 2015. He has been ranked among the top 100 IS scholars in the world based on rankings of authors publishing in the AIS Senior Scholar’s basket of leading MIS journals. His research, on the impacts of organizational, contextual, situational, and dispositional factors on individual user behaviors in the context of information security and privacy, addresses security policy compliance and violation and social media use, and has appeared in such journals as MIS Quarterly, Decision Sciences, Journal of the AIS, European Journal of Information Systems, Decision Support Systems, Information & Management, Information Systems Journal, Communications of the ACM, Communications of the AIS, The DATABASE for Advances in Information Systems, Computers & Security, Information Resources Management Journal, Journal of Organizational and End User Computing, Journal of Global Information Management, and others.   Dr. Warkentin is currently an Associate Editor (AE) of MIS Quarterly, Information & Management, Information Resources Management Journal, and the Journal of Information Systems Security, and has previously served as an AE of Decision Sciences, Information Systems Research, European Journal of Information Systems, and other journals. He is the Eminent Area Editor for MIS for Decision Sciences and Senior Editor of AIS Transactions on Replication Research. He is Program Co-Chair for AMCIS2016 and has held leadership positions for numerous international IS conferences, including Track Chair for Security and Privacy at AMCIS2015 (Puerto Rico), ICIS2013 (Milan), ECIS2012 (Barcelona), and DSI2008; Program Chair for WISE2007 and WISP2009; Program Chair for the 2009 IFIP Workshop on IS Security Research; AE at ICIS four times (Security Track); Track Chair at DSI three times (Security Track in 2008); and Program Committee member of over twenty international conferences (IFIP, WISP, WEB, WITS, ICEIS, etc.). Dr. Warkentin is the Chair of the UN-sponsored IFIP Working Group on Information Systems Security Research (WG8.11/11.13) and the AIS Security Coordinator. He has guest-edited several journal special issues, including two issues of EJIS. He has served as Special SE for manuscripts at MISQ. He also currently serves on several additional journal editorial boards.   Dr. Warkentin has served as a consultant to numerous companies and organizations, and has been a featured speaker at almost two hundred industry association meetings, executive development seminars, and academic conferences. He has been a Lecturer at the Army Logistics Management College and was named a “National Distinguished Lecturer” by the Association for Computing Machinery (ACM). He has been a visiting professor or an invited speaker at over 25 universities around the world, including Georgia State, Indiana, LSU, Florida State, Clemson, USF, Copenhagen Business School, McMaster, Fudan, Oulu, Jyv™skyl™, Zhejiang, Cape Town, and others. He has earned various recognitions for his teaching at every level from introductory courses to doctoral research seminars–his primary focus has been teaching Systems Analysis classes and Research Design seminars. His research has been funded by the UN, NSF, IBM, NSA, DoD, US Navy, Homeland Security, and others. He was previously on the faculty at George Mason University and held the Reisman Research Professorship at Northeastern University in Boston, where he was also the Director of MIS and eCommerce programs at both the graduate and undergraduate levels. Professor Warkentin’s Ph.D. in MIS is from the University of Nebraska—Lincoln. He can be reached at m.warkentin@msstate.edu.   The Decision Sciences Institute, Sponsor   The Decision Sciences Institute (DSI) is an independent nonprofit educational multidisciplinary professional organization of academicians and practitioners interested in the application of quantitative and behavioral approaches to all managerial decision-making in business, government, and society.   Through national, international, and regional conferences; competitions; and publications, DSI provides an international forum for presenting and sharing research in the study of decision processes across disciplines. DSI also plays a vital role in the academic community by offering professional development activities and job placement services.   Five regional subdivisions in the United States, as well as regions representing Europe, Mexico, Asia-Pacific, and the Indian subcontinent, operate independently within DSI. Each region has its own elected officers and holds annual meetings.   DSI’s members specialize in functional areas such as information systems, finance, marketing, management, accounting, manufacturing/service management, supply chain management, and decision support processes, as well as institutional areas such as healthcare, public administration, resource management, and higher education. They use leading rigorous research techniques, including experimental designs, empirical quantitative analysis, optimization, simulation, surveys, and other scientific methods, while also valuing innovative methodological horizons.   DSI’s goals are to: Enrich the diverse disciplines of the decision sciences Integrate these disciplines into bodies of knowledge that are effectively utilized for decision-making Develop theoretical bases for such fundamental processes as implementation, planning, and design of decision systems Improve educational programs in the decision sciences

Foreword xiii

Acknowledgments xv

About the Author xvii

Introduction xxi

Research Related to IT Design and Use

Chapter 1: Central Role of Knowledge Update in the ERP Training 1

mehdi darban, hongyan liang, dong-heon (austin) kwak, and mark srite

Abstract 1

Introduction 1

Theoretical Background 3

Expectation-Confirmation Model 4

Perceived Knowledge Update 4

Research Model and Hypotheses 5

Method 9

Discussion and Conclusion 13

References 15

About the Authors 19

Chapter 2: An Evaluation of the Relationship Between ERP-enabled Integration and ERP Benefit 21

joseph k. nwankpa and yaman roumani

Abstract 21

Introduction 21

Theoretical Development 23

Research Model and Hypotheses Development 26

Research Methods 31

Discussion and Implications 38

References 42

Appendix A    46

About the Authors 48

Chapter 3: Adopter-based Determinants of Effort in Mobile App Information Search 49

fengkun liu, alan a. brandyberry, mary hogue, greta polites, and tuo wang

Abstract 49

Background 49

Research Question and Motivation 54

Research Model 55

Hypothesis Development 55

Method 58

Results 60

Conclusions 64

References 65

About the Authors 67

Human Resource Management Research

Chapter 4: Absenteeism Outcomes in Rapport with Hostile Environment:Sexual Harassment 69

albi alikaj, prity patel, jacqueline mayfield and milton mayfield

Abstract 69

Introduction 69

Literature Review 71

Effect of Hostile Environment:Sexual Harassment on Absenteeism 74

Methodology 77

Results 81

Discussion 83

Research and Managerial Implications 83

Limitations and Areas for Future Research 84

Conclusion 84

Appendix 1: Scale Measures 84

References 88

About the Authors 89

Chapter 5: The Rapport Between Perceived Organizational Support for Development and Worker Outcomes 91

cau ngoc nguyen, jacqueline mayfield and milton mayfield

Abstract 91

Introduction 91

Literature Review 92

Methodology 96

Results 100

Discussion and Conclusions 101

Appendix 1 103

References 105

About the Authors 109

Chapter 6: Employee Change Perceptions and Turnover Intentions: Is Cynicism the Culprit? 111

anju mehta

Abstract 111

Introduction 111

Theoretical Background and Hypotheses Development 113

Method 117

Results 119

Discussion 120

Implications for Research and Practice 121

Scope and Boundary Conditions 122

References 123

About the Author 127

Chapter 7: Exploring Human Resource Management Systems and Lean Transformation 129

david a. marshall and thomas j. goldsby

Abstract 129

Introduction 129

Theoretical Background and Hypotheses Development 130

Methodology 132

Discussion and Conclusion 139

References 140

About the Authors 144

Ethics and Culture

Chapter 8: Corporate Ethical Values and Firm Performance 145

kuo-ting hung, chanchai tangpong and jin li

Abstract 145

Introduction 145

Theoretical Arguments and Hypotheses 146

Research Methods 148

Data Analyses and Results 149

Discussion and Conclusion 150

References 151

About the Authors 153

Chapter 9: A Global Sourcing Perspective of Ethical Consumption in the United States 155

robert l. bregman and xiaosong (david) peng

Abstract 155

Introduction 155

Research Foundations 156

Research Proposition and Hypotheses 157

Research Design 160

Discussion of Results 162

Conclusions and Directions for Future Research 166

References 167

About the Authors 170

Chapter 10: Quality Management Practices Must Culturally Fit 171

canchu lin and anand s. kunnathur

Abstract 171

Introduction 171

Literature Review 172

Propositions 176

Conclusion 179

References 180

About the Authors 185

Healthcare Management

Chapter 11: Predicting the Occurrence of Diabetes using Analytics 187

ravi s. behara, ankur agarwal, vinaya rao, and christopher baechle

Abstract 187

Introduction 187

Literature Review 188

Model Development 190

Results and Discussion 190

Conclusions 192

References 192

About the Authors 193

Chapter 12: Dimensions of Patient Care Quality: An Empirical Framework 195

subhajit chakraborty and hale kaynak

Abstract 195

Introduction 195

Literature Review 196

Methods 197

Results 200

Discussion and Conclusions 205

References 207

About the Authors 210

Chapter 13: Sharing Clinical Knowledge Among Physicians in the Same Specialty Practice Group 213

yulong li and john lowe

Abstract 213

Introduction 213

Theoretical Development and Research Model 216

Planned Research Method 220

Conclusion 220

References 220

About the Authors 221

Forecasting

Chapter 14: Variable Impact in S&P 500 Forecasts: 2004 to 2015 223

mary malliaris

Abstract 223

Introduction 223

Data 224

Models and Results 226

Discussion and Conclusions 234

References 236

About the Author 236

Index 237