International Handbook of Organizational Teamwork and Cooperative Working

Michael West is Professor of Organizational Psychology at Lancaster University Management School, UK. Previously Executive Dean of Aston Business School, he has authored, edited or co-edited seventeen books. He has also published over 200 articles for scientific and practitioner publications, and numerous chapters in scholarly books. He is a Fellow of the British Psychological Society, the American Psychological Association, the Society for Industrial & Organizational Psychology, the British Academy of Management and the Chartered Institute of Personnel and Development. Dean Tjosvold, PhD, is a professor in the Department of Business Administration at Simon Fraser University, Burnaby, British Columbia. Dr. Tjosvold holds a doctorate in the social psychology of organizations from the University of Minnesota. In addition to being a partner in several successful health care businesses, he is a management consultant specializing in team organization, conflict management, and related issues. He has written more than a hundred professional articles on conflict management, cooperation and competition, decision making, power, and other management issues, and is the coauthor of twelve books for managers, including Team Organization: An Enduring Competitive Advantage (Wiley); Teamwork for Customers: Building an Organization That Takes Pride in Serving; and Learning to Manage Conflict: Getting People to Work Together Productively. Ken G. Smith is the editor of International Handbook of Organizational Teamwork and Cooperative Working, published by Wiley.

About the Editors.

List of Contributors.

Preface.

Acknowledgements.

SECTION I: INTRODUCTION AND CONTEXT OF COOPERATION.

1: Teamwork and Cooperation: Fundamentals of Organizational Effectiveness (Dean Tjosvold, Michael A.West & Ken G. Smith).

2: Cooperation and Conflict: A Personal Perspective on the History of the Social Psychological Study of Conflict Resolution (Morton Deutsch).

3: Evolution of Cooperation (Martin Evans).

4: Cooperation, Trust and the Values of Community: A Political and Institutional Perspective (Catherine Fieschi).

5: Contextualizing Cooperation (Greg Young).

SECTION II: THE PSYCHOLOGY OF INDIVIDUALS IN GROUPS.

6: Trust, Identity, and Attachment: Promoting Individuals' Cooperation in Groups (M. Audrey Korsgaard, Susan E. Brodt and Harry J. Sapienza).

7: The Role of Cognition in Managing Conflict to Maximize Team Effectiveness: A Team Member Schema Similarity Approach (Joan R. Rentsch and Jacqueline A. Zelno).

8: A Contingency Theory of Task Conflict and Performance in Groups and Organizational Teams (Carsten K.W. De Dreu and Laurie R. Weingart).

9: Training for Cooperative Group Work (David W. Johnson and Roger T. Johnson).


SECTION III: WORK GROUPS.

Team-based Organization: Creating an Environment for Team Success (Cheryl L. Harris and Michael M. Beyerlein).

11: Team Decision Making in Organizations (Mary Ann Glynn and Pamela S. Barr).

12: Power in Groups and Organizations (Peter T. Coleman and Maxim Voronov).

13: Managing the Risk of Learning: Psychological Safety in Work Teams (Amy C. Edmondson).

14: Managing Workforce Diversity to Enhance Cooperation in Organizations (Aparna Joshi and Susan E. Jackson).

15: Cooperation and Teamwork for Innovation (Michael A. West and Giles Hirst).

16: Skill Acquisition and the Development of a Team Mental Model: An Integrative Approach to Analysing Organizational Teams, Task, and Context (Janice Langan-Fox).

17: Social Loafing in Teams (Christel G. Rutte).

SECTION IV: INTEGRATED ORGANIZATIONS.

18: Intergroup Relations in Organizations (Daan van Knippenberg).

19: Difficulties Fostering Cooperative Agreements in Multiparty Negotiations: Cognitive, Procedural, Structural, and Social (Barbara Gray and Dana R. Clyman).

20: Network Structures and Teamwork (Kevin D. Clark).

21: Teamwork in the Netcentric Organization (Ritu Agarwal).

22: Designing Organizations for Large-scale Product Development: The Role of Cooperative Work Teams (Robert Drazin, Robert K. Kazanjian and Maureen Blyler).

23: Teamwork as Competitive Advantage (Russell W. Coff).

24: A Strategic HR Perspective on Top Executives (Cynthia Kay Stevens).

SECTION V: ALLIANCES BETWEEN ORGANIZATIONS.

25: Teamwork in Relationship Marketing (Peter A. Dunne and James G. Barnes).

26: Strategic Alliances and the Evolution of Trust across Organization Levels (Steven C. Currall and Andrew C. Inkpen).

27: When East and West Meet: Effective Teamwork across Cultures (Kwok Leung, Lin Lu and Xiangfen Liang).

SECTION VI: CONCLUSIONS.

28: Past, Present, and Future Perspectives on Organizational Cooperation (Michael A. West, Ken G. Smith and Dean Tjosvold).

Author Index.

Subject Index.