Information Technology and Organizations

This is a book about IT in organizations how it works, how it changes organization and the problems and challenges it creates. Based on detailed research in several sectors (financial services, hospitals etc.) the authors present an up to date analysis of current issues. The book is divided into three main sections: Strategies and Markets; Integrating Technology and Organization; and Networks.

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This book is concerned with the ways in which organizations design, build and use information technology systems. In particular it looks at the interactions between these IT-centred activities and the broader management processes within organizations. The authors adopt a critical social science perspective on these issues, and are primarily concerned with advancing theoretical debates on how best to understand the related processes of technological and organizational change. To this end, the book examines and deploys recent work on power/knowledge, actor-network theory and critical organization theory. The result is an account of the nature and significance of information systems in organizations which is an alternative perspective to the pragmatic and recipe-based approaches to this topic which dominate much contemporary management literature on IT.