The Management of Complex Projects (eBook)

Stephen Pryke, Course Director; Hedley Smyth, Senior Lecturer - both teach on Masters Programmes (Project & Enterprise Management, Construction Economics & Management) at the Bartlett School, University College London

Introduction: Overview of book.

Chapter 1: Scoping the subject in theory and practice.

Section I: Mindsets, behaviour and competencies in project
relations.

Chapter 2: Risk and opportunity management in a changing world -
a relationship-based approach.

Chapter 3: Applying emotional intelligence in project
working.

Chapter 4: Project-based learning: how social relations create
knowledge.

Section II: Relations at the client, design team, contractor
interface.

Chapter 5: Relationship management; theories and tools.

Chapter 6: Account handling models for continuity of
service.

Chapter 7: Applying team-working models to projects.

Chapter 8: Measuring, developing and managing trust in the
relationship.

Section III: Relations across the project clusters and supply
chain.

Chapter 9: Projects as networks and the application of social
network analysis as a diagnostic tool.

Chapter 10: Relations in the supply chain; distance, decay and
redress.

Chapter 11: Communications and stakeholders.

Chapter 12: Economics of relationships; managing opportunities
and constraints.

Conclusion: Setting an agenda for academia and industry for the
future

"[This book] can be understood as one important contribution in
mapping and ultimately also managing the modern complex project
that is characterized by a rapidly growing diversity of cultures,
institutions and actors that underlie its complexity." (Building
Research & Information, March 2009)

"It is a significant piece of work and should be viewed as a
serious preface to study in this area." (Building
Engineer)

"It is a significant piece of work and should be viewed as a
serious preface to study in this area."

Building Engineer