The Handbook of Human-Machine Interaction

Guy A. Boy is University Professor and Director of the Human-Centered Design Institute (HCDi) at the Florida Institute of Technology, Senior Research Scientist at the Florida Institute for Human and Machine Cognition, and Chief Scientist for Human-Centered Design at NASA Kennedy Space Center. Until 2008 he was President of EURISCO International (European Institute of Cognitive Sciences and Engineering) and had managed the organization since its creation in 1992. An engineer and psychologist, he received his Doctorate in 1980 from the Ecole Nationale Supérieure de l'Aéronautique et de l'Espace (SUPAERO: French Aerospace Institute of Technology), his Professorship Habilitation (HDR) from Pierre and Marie Curie's University (Paris VI), and his Full Professorship Qualifications in Computer Science and Psychology. He introduced and taught cognitive engineering at SUPAERO. A researcher at l'ONERA (The French Aerospace Lab) from 1977 to 1988, Boy was seconded at NASA-Ames Research Center from 1984 to 1986 in the Aerospace Human Factors Research Division. He then joined NASA as the Leader of the Advanced Interaction Media Group from 1989 to 1991. His research focused on safety-critical systems, human-centered design and automation, cognitive engineering and ergonomics, electronic documentation and aerospace systems. He developed various methods and techniques that include the Group Elicitation Method (GEM), Cognitive Function Analysis (CFA), and the Active Design Documents (ADDs). Guy Boy is the author of three major books and more than 200 scientific and technical papers. He is an expert in Information Society and Technology for the European Commission and an expert for the European Space Agency (ESA) for the definition of the overall human-machine interaction and artificial intelligence research program in 1991. He was a legal expert for aircraft accident investigations from 1992 to 1994. From 1995 to 1999, Boy was the Executive Vice-Chair ACM-SIGCHI (Association for Computing Machinery-Special Interest Group on Computer-Human Interaction). From 2002 to 2005, he was a member of the Board of Directors of the French National Center for Technological Research in Aerospace (CNRT-AE). He is a Permanent Member of the Academy of Air and Space; the Vice-President and co-founder of the Cognitique Institute (IdC: a major Engineering training program in France, teaching cognitive engineering, and created in 2004) where he holds the position of Visiting Professor. Boy is the Chair of the Technical Committee on AeroSpace Human Factors and Ergonomics (TCASHFE) of the International Ergonomics Association (IEA). He was was the coordinator of the RoHMI (Robust Human-Machine Interaction) Network of Excellence (DG XII, European Commission) from 1994 to 1996 and the scientific coordinator of WISE (Web-enabled Information System for Engineering) project (IST) from 2001 to 2004. He has been the coordinator of the PAUSA (Authority distribution in air traffic management) project (French government, Ministry of transportation) since 2006.

Introduction: A Human-Centered Design Approach Part I AnalysIs 1 Analysis, Modeling, and simulation of Human Operator’s Mental Activities 2 Psychophysiology and Performance: Considerations for Human-Centered Design 3 Automation and situation Awareness 4 Human Error, Interaction, and the Development of safety Critical systems 5 Operating Documents that Change in real-time: Dynamic Documents and User Performance support 6 the Authority Issue in Organizational Automation Part II Design 7 scenario-Based Design 8 socio-Cognitive Issues in Human-Centered Design for the real World Cognitive Function Analysis in the Design of Human and Machine Multi-Agent systems 10 Authority and Cooperation between Humans and Machines 207 11 Formal Description techniques for Human–Machine Interfaces: Model-Based Approaches for the Design and Evaluation of Dependable Usable Interactive systems 12 Designing Human–Automation Interaction 13 Human–Agent Interaction Part III Evaluation 14 From Usability to User Experience with Interactive systems 15 Designing and Evaluating User Experience 16 Eye tracking from a Human Factors Perspective 17 Operator Fatigue: Implications for Human–Machine Interaction 18 transversal Perspectives on Human–Machine Interaction: The Effect of Age in Human–Machine Systems 19 Error on the Flight Deck: Interfaces, Organizations, and Culture 20 the Diminishing relevance of Human–Machine Interaction, Conclusion and Perspectives: From Automation to Interaction Design