Marketing Management and Communications in the Public Sector - Martial Pasquier, Jean-Patrick Villeneuve

Marketing Management and Communications in the Public Sector

Buch | Softcover
264 Seiten
2017 | 2nd edition
Routledge (Verlag)
978-1-138-65580-5 (ISBN)
54,85 inkl. MwSt
This new edition of Marketing Management and Communications in the Public Sector continues to provide a thorough overview of the major concepts in public sector marketing and communications, and extends its coverage to topics such as social marketing institutional communication and international perspectives.
This updated edition of Marketing Management and Communications in the Public Sector provides a thorough overview of the major concepts in public sector marketing and communications, two fields that have continued to grow in importance for modern public administrations.

With extended coverage of topics such as social marketing and institutional communication, the authors skilfully build on the solid foundations laid down in the previous edition. Replete with real-world case studies and examples, including new material from the USA, Australia, and Asia, this book gives students a truly international outlook. Additional features include exercises and discussion questions in each chapter and an illustrative extended case study.

This refreshed text is essential reading for postgraduate students on public management degrees, and aspiring or current public managers.

The Open Access version of this book, available at http://www.taylorfrancis.com/books/e/9781315622309, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

Martial Pasquier is Vice-Rector of the University of Lausanne, Switzerland, and Professor of Public Management at the Swiss Graduate School of Public Administration (IDHEAP). Jean-Patrick Villeneuve is Professor of Public Communication and Vice-Dean of the Faculty of Communication Sciences at the Università della Svizzera Italiana, Switzerland, and Adjunct Professor at Canada's École Nationale d'Administration Publique (ENAP).  

List of figures

List of tables

List of boxes

Part I

1. Public management and marketing

2. Marketing and public marketing

Part II

3. Basic marketing concepts

4. Marketing information research

5. Marketing strategy

6. Marketing instruments

Part III

7. Public communications – an introduction

8. Communications models and strategies

9. Communications instruments

10. Communication control

11. Crisis communication

Appendix: a case study

Index

Erscheinungsdatum
Reihe/Serie Routledge Masters in Public Management
Zusatzinfo 21 Tables, black and white; 38 Line drawings, black and white; 3 Halftones, black and white; 41 Illustrations, black and white
Verlagsort London
Sprache englisch
Maße 156 x 234 mm
Gewicht 385 g
Themenwelt Sozialwissenschaften Politik / Verwaltung
Wirtschaft Betriebswirtschaft / Management Marketing / Vertrieb
Wirtschaft Betriebswirtschaft / Management Planung / Organisation
Wirtschaft Volkswirtschaftslehre
ISBN-10 1-138-65580-5 / 1138655805
ISBN-13 978-1-138-65580-5 / 9781138655805
Zustand Neuware
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