The Art of Communication

Randy Fujishin is professor of speech communications at West Valley College, a community college in Saratoga, California. He is the author of several successful communications books, including Creating Effective Groups, Gifts from the Heart, Discovering the Leader Within, and The Natural Speaker.

Preface 

Chapter 1. The Art of Communication (New section: Social Media’s Influence on Self-Concept) 

Chapter 2. Verbal Communication (New sections: Micro-aggressions and Safeguards, Micro-affirmations and Building Up Others)  

Chapter 3. Nonverbal Communication  

Chapter 4. Listening  

Chapter 5. Intercultural Communication (New section: Inclusive Language) 

Chapter 6. Relationship Communication (New sections: Questions that Can Bring Insight into Conflict, Questions that Deepen Relationships)  

Chapter 7. Small Group Communication (New section: Being a More Effective Online Group Member) 

Chapter 8. Small Group Leadership (New sections: Facilitating Virtual Group Meetings, Developing Leader in Others) 

Chapter 9. Public Speaking (New section: Giving Yourself Permission to Speak)  

Chapter 10. Informative and Persuasive Speaking 

Chapter 11. Interviewing (New section: Guidelines for an Online Interview) 

Chapter 12. Technology and Communication (New sections: Ways to Reduce Your Digital Addiction, Improving Your Face-to-Face Interactions) 

Bibliography  

Index  

About the Author