Technology for Efficient Learner Support Services in Distance Education

Dr. Anjana is currently working at the post of Assistant Regional Director at Indira Gandhi National Open University (IGNOU) Regional Centre, Noida. Her research interests include application of information and communication technology for efficient delivery of learner support services in Open and Distance Learning system, massive open online courses and technology-enabled learning. She has a number of research papers, review articles and book chapters to her credit and has participated in various national and international conferences, symposia as well as webinars.

Chapter 1. Open and Distance Education system and Learner Support Services: An introduction.- Chapter 2. Tools of Information and Communication Technologies in ODL for inclusive education in developing world.- Chapter 3. Learner Support Services Delivery through the use of Technology in the Open and Dual Distance Learning University.- Chapter 4. E-learning as a medium for facilitating learners’ support services under open and distance learning:  An evaluative study.- Chapter 5. ICT usage in IGNOU for strengthening Learner Support Services for distance learners.- Chapter 6. Role of Technology in Dissemination of Science - Education through Open & Distance Learning System.- Chapter 7. Distance education in Cyprus: the Open University and technology used to support adult distance teaching and learning.- Chapter 8. Information and Communication Technology in Open Distance Learning: An Introspection through the Lens ofthe Ruralites and the Elderly Learners.- Chapter 9. Helping the Distance Education Learners in Getting Effective and Efficient Delivery of Learner Support Services in Developing Countries through Use of Technology.- Chapter 10. Learner Support Services for distance learning for Sustainable collaborative learning communities: Issues in the Developing Countries.- Chapter 11. ICT for Learner Support Services in ODL system: Challenges and the Road Ahead.