Your Voice is Your Business

Orlando Barone Educator, lecturer, trainer, and author Orlando R. Barone has for almost thirty years designed, developed, and delivered internationally acclaimed training in self-presentation and interpersonal effectiveness. His clients include organizations as diverse as global pharmaceutical and chemical firms, world class computer companies, Ivy League universities like Harvard and the University of Pennsylvania, and the U.S. Navy. He has tutored top executives in the effective use of voice and gesture through the Intensive Coaching method and the video-assisted programs he originated. Barone has written extensively on interpersonal effectiveness for national periodicals, trade publications, and training books. He has instructed at the graduate level in training and development and is on the adjunct faculty of Villanova and Harvard Universities. Cari Tellis, Ph.D. Dr. Cari M. Tellis is a licensed and certified speech-language pathologist. Dr. Tellis did her voice training at the University of Pittsburgh Medical Center Voice Center and has clinical experience in acute and long-term acute care hospitals. She has worked with major firms as a corporate speech-language consultant. She consults for a thriving voice therapy practice, Valley ENT, in Kingston, Pennsylvania. Dr. Tellis is an assistant professor in the speech-language pathology department at College Misericordia, where her areas of specialization include voice, laryngeal physiology, laryngeal muscle anatomy and biochemistry, voice and speech science, and counseling. She has authored and co-authored numerous presentations in voice science and fluency at international, national, and state conferences, as well as presented her research at the American Laryngological Association's national conference and published her research in the Annals of Otolaryngology. She is also a reviewer for the Journal of Speech, Language, and Hearing Research.

Preface Introduction: The Search for Your Voice I. A Troubling Case II. The Clinical World III. The Training and Development World IV. The Dual Approach V. How to Read This Book SECTION I: A HUMAN CONNECTION 1. A People Finds Its Voice I. Beginnings: Voice to Speech II. To Voice a Word III. To Voice a Thought IV. Review of Key Ideas and Practical Suggestions 2. Learning Voice I. Vocal Studies: From Rhetoric to Laryngology and Back II. Mainstream Education Loses its Voice: Practice Breaks from Science III. Results of Vocal Neglect IV. Reinstating Vocal Awareness V. Review of Key Ideas and Practical Suggestions 3. The Point of It All I. Communication as an Act of Connection Through Meaning II. Modes of Connection: Using the Five Senses III. Common Meaning: A Successful Connection IV. Review of Key Ideas and Practical Suggestions SECTION II: VOICING INTENTION 4. Verbals and Paraverbals I. The Two Grand Categories II. Syntax: Speech and Parts of Speech III. Inflected Syntax: Meaning of Sounds, Sounds of Meaning IV. The Other Senses and Semantic Enrichment V. Review of Key Ideas and Practical Suggestions 5. Why You Transmit - The Five Intentions I. Self-Affirmation II. Small Talk III. Information Exchange IV. Persuasion/Direction V. Feeling VI. Multiple Intentions VII. Review of Key Ideas and Practical Suggestions SECTION III: EXPLORING THE FIVE INTENTIONS 6. Establishing Yourself I. Keys to Effectiveness in Self-Affirmation and Small Talk II. Putting It into Your Voice and Putting Your Voice into It III. The Showroom IV. Completing the Connection V. Keys to Effectiveness in Self-Affirmation and Small Talk 7. Informing Them I. Keys to Effectiveness in Information Exchange II. The Voice of Authority III. The Learning Center IV. The Informative Connection V. Review of Key Ideas and Practical Suggestions 8. Persuading Them I. Keys to Effectiveness in Persuasion and Direction II. Voicing Conviction III. A Climate That Persuades IV. The Persuasive Connection V. Review of Key Ideas and Practical Suggestions 9. Moving Them I. Keys to Effectiveness in Addressing Emotion II. Putting Feeling in Your Voice III. The Climate That Feels Just Right IV. The Feeling Connection V. Review of Key Ideas and Practical Suggestions 10. Your Most Compelling Connection I. Your Distinctive Sound II. Connecting with Your Authentic Self III. Connecting with Your Credible Self IV. What Credibility Is Not V. Proxy Credibility VI. What Credibility Is VII. The Voice of Credibility VIII. Payoffs of Credibility IX. The Four Pillars of Credibility X. Review of Key Ideas and Practical Suggestions Index