Employee Experience by Design

Emma Bridger is one of the world's leading employee engagement and experience experts. She is a psychologist and coach, designing and delivering programs for both the CIPD and in-house clients. She works with companies to make a positive difference to the people who work there, their culture and business. She is the author of Employee Engagement, also published by Kogan Page.. Belinda Gannaway is an employee experience strategist, designer, coach and trainer. She supports global brands, NGOs and growing businesses to innovate and grow with purpose and values at the core. In recent years, her work has won a variety of industry awards for innovation and impact. Shespeaks widely at global events on employee experience and was named one of HR Magazine's Most Influential Thinkers in 2022.

Chapter - 1: Introducing employee experience design – Definitions and approaches;
Chapter - 2: Making the case for EX;
Chapter - 3: Busting myths – What’s really driving your EX?
Chapter - 4: Culture, leadership and EX;
Chapter - 5: EX design in action;
Chapter - 6: Scoping the employee experience;
Chapter - 7: Empathy and the opportunity space;
Chapter - 8: Ideate;
Chapter - 9: Prototype, test and iterate;
Chapter - 10: Measuring employee experience;
Chapter - 11: What next in EX?;
Chapter - 12: Index