The Business Guide to Effective Compliance and Ethics

Andrew Hayward is a lawyer with more than a dozen years' experience of compliance roles across sectors. Having previously worked for AstraZeneca and Balfour Beatty, he is now Head of Compliance and Ethics at Subsea 7, an engineering, construction and services contractor to the offshore energy industry. He worked with the British Standards Institute to develop the first anti-bribery standard (BS10500) and was part of the UK delegation on the development of the International Anti-Bribery Standard (BS ISO 37001:2016). Tony Osborn is an award-winning writer, creative consultant and content developer. He has worked with leading global corporations to help them find and tell their stories and connect with stakeholders. He helped shape and write Serco's online and printed Code of Conduct, and, with Andrew Hayward, the award-winning Balfour Beatty Code of Conduct.

Section - ONE:


Chapter - 01: Why compliance isn’t working;
Chapter - 02: The meaning, origins and role of compliance and ethics;
Chapter - 03: Barriers to success;
Chapter - 04: Looking for answers;


Section - TWO:


Chapter - 05: The anatomy of a compliance and ethics programme;
Chapter - 06: Top-level commitment;
Chapter - 07: Risk assessment and due diligence;
Chapter - 08: Code of conduct and policies;
Chapter - 09: Communication, education and training;
Chapter - 10: Whistle-blowing hotline and speak-up culture;
Chapter - 11: Procedures and controls;
Chapter - 12: Investigations, remediation and enforcement;
Chapter - 13: Assurance and continuous improvement;
Chapter - 14: Implementation – The compliance and ethics function – and everyone else;

"The 'masters and apprentices' book of compliance - practical insights for the professional and lay person alike.""

"The authors of this book succeeded in explaining precisely, pleasantly and in an easily understandable way what everybody should know and practice in compliance and ethics. Nobody may say anymore: 'I didn't know how to do it'."

"The engaging style of this book will take its audience beyond the word 'compliance' - seen as so negative by so many demonstrates how to win over hearts and minds. The stories are a useful and practical way to make learning more memorable and therefore effective. The authors are to be commended for their approach in delivering a must read for every CECO... A seminal textbook for those teaching business ethics at universities and business schools."

"Just as importantly, the work provides the right balance between ethics and values on the one hand and compliance programme elements on the other in discussing what works and what hasn't. Brilliantly written and easy to understand, it provides meaningful insight for both the experienced compliance professional and newcomers to the field. It masterfully weaves real stories and anecdotes into the materials in an entertaining way, bringing the discussion to life. Destined to become a classic in the compliance literature, it is required reading for anyone on the compliance journey."

"The authors provide such depth of understanding necessary to help entities navigate ethics and compliance in an effective and integrated way. They have managed to do so in a light and upbeat tone with some fun references ranging from rock 'n' roll to Lewis Carroll and a healthy poke at legalese."