e-Presentations  Travel & Tourism -

e-Presentations Travel & Tourism

Maureen Kelly, Lee Fletcher (Herausgeber)

CD-ROM (Software)
1 Seiten
2007
Heinemann (Hersteller)
978-0-435-44593-5 (ISBN)
278,25 inkl. MwSt
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An engaging, adaptable resource which harnesses the use of technology to help tutors and teachers bring theory to life for their students.
Twenty key topics are delivered through animated lesson presentations, including video and interactive activities, to make learning theory more fun.
Designed specifically to help tutors and teachers provide a more visual whole-class teaching environment via interactive whiteboard or projector.
Helps to cater for a variety of learning styles and includes full tutor support.
Covers a wide range of units within Travel and Tourism making it ideal for use with any Level 3 Travel and Tourism course.
A syllabus mapping grid shows exactly where each topic fits in to a specific course.

Travel and Tourism Industry
Business of Travel and Tourism
Customer Service
- Customer service skills
- Why have customer service?
- Customer types and needs
Marketing
- The marketing mix
- Marketing communications
- PEST & SWOT analyses
Travel Destinations
- UK destinations
- European destinations
- Worldwide destinations
Tourism Development
Working in Travel and Tourism
- Working overseas
- Work experience
Human Resources
- Human resource management
- Recruitment and selection
- Performance management

Erscheint lt. Verlag 21.6.2007
Verlagsort Harlow
Sprache englisch
Maße 190 x 135 mm
Gewicht 94 g
Themenwelt Reisen
ISBN-10 0-435-44593-6 / 0435445936
ISBN-13 978-0-435-44593-5 / 9780435445935
Zustand Neuware
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