Woodroffe & Lowe Consumer Law and Practice

Introduction; Part I: The Consumer and the Civil Law; #They say it isn#t mine#; #It#s a good little bus#; #It doesn#t work#; #It will cost #1,000 to make them safe#; #Do I have to pay?#; #What are myremedies?#; #They say that I have signed away my rights#; #These small print terms seem very unfair#; #How do I enforce my rights without going to court?#; #What happens if I go to court?#; Part II: The Consumer and the Criminal Law; Introduction; #The description misled me#; #The price was wrong#; #The goods aren#t safe#; Crime and compensation; Part III: Administrative Control; Fair Trading; Part IV: Special Protection in Credit Transactions; The background to Consumer Credit; #What agreements are caught by the Act?#; Control of business activities; #I can#t remember what I signed#; #Can I get out of the agreement?#; #The goods are defective#; #I have lost my credit card#; #I can#t afford to pay#; #I want to see my credit file#; Proposals for reform; The European Union dimension