Personal Safety and Security Playbook

Francis is a seasoned all-hazards risk mitigation leader for multinational convenience, food and beverage, manufacturing, restaurant, retail, and supply chain operators. He has served as chief security officer for Starbucks Coffee, Hardees Food Systems, and Jerrico Inc. His expertise includes risk diligence, loss prevention and mitigation systems design, as well as contribution analytics. Francis was named as one of the top 25 "Most Influential People in Security" of 2009 by Security magazine, and was a CSO magazine 2007 Compass Award honoree.He is also the critically acclaimed author of Not a Moment to Lose…Influencing Global Security One Community at a Time (2010), The Manager’s Violence Survival Guide (1995), and Loss Prevention through Crime Analysis (1989).

Executive Summary

What Is a Playbook?

Introduction

Chapter 1. Preventing and Reporting High-Risk Events

1.1 Overview

1.2 Crime Prevention and Hazard Mitigation

1.3 Conflict Management

1.4 Mediation and Negotiation

1.5 Reporting Crimes and Emergencies

1.6 Victim’s Assistance and Rights

1.7 Using Available Resources

Chapter 2. Personal Protection

2.1 Overview

2.2 At Home

2.3 Domestic Violence

2.4 Obscene, Threatening, Harassing, and Inappropriate Communications

2.5 Stalking Behavior

2.6 If You Live in a Rural Setting

2.7 When You are Driving

2.8 Completing Errands

2.9 Going Out for Entertainment

2.10 When You Travel Out of Town

2.11 Hotel Security

2.12 During the Holidays

2.13 At Work

2.14 Street Solicitors and Panhandlers

Chapter 3. Assault and Sexual Assault

3.1 Overview

3.2 Develop a Personal Strategy

3.3 Reducing Your Risk

3.4 Self-Defense

3.5 Rape

3.6 Date Rape

3.7 High Schools and College Campuses

3.8 Protecting Children

3.9 If You Have Been Assaulted

Chapter 4. Children

4.1 Overview

4.2 Abduction, Kidnapping, and Runaways

4.3 Day Care, Schools, and Playgrounds

4.4 Home Alone: Latchkey Children

4.5 Sexual Assault

4.6 Suicide

4.7 Vandalism

4.8 Weapons

4.9 Drugs

4.10 Away at College

4.11 Gangs

Chapter 5. Home Safety and Security

5.1 Overview

5.2 Home Safety and Security Survey

5.3 Doors and Windows

5.4 Exterior

5.5 Operation Identification

5.6 Neighborhood Watch

Chapter 6. Workplace Safety and Security

6.1 Overview

6.2 Risk Mitigation

6.3 Inappropriate Communications

6.4 Working Before and After Business Hours or On Assignment

6.5 Parking Your Car

Chapter 7. When You Travel

7.1 Overview

7.2 Planning Your Trip

7.3 Automobiles

7.4 Hotel Security

7.5 Airports

7.6 International Travel

7.7 Visiting the United States

7.8 Preparing to Live Outside the United States

Chapter 8. Automobiles

8.1 Overview

8.2 Theft

8.3 When You are Driving

8.4 Parking Your Car

8.5 Carjacking

8.6 Other Hazard Mitigation

Chapter 9. Locks and Alarms

9.1 Overview

9.2 Door Locks

9.3 Window Locks

9.4 Alarm Systems and Security Surveillance

9.5 Selecting an Alarm Company

9.6 Building Codes

Chapter 10. Lighting

10.1 Overview

10.2 General Guidelines

10.3 Residential Lighting

10.4 Security Lighting

Chapter 11. Drug and Alcohol Abuse

11.1 Overview

11.2 Education and Awareness

11.3 In the Workplace

11.4 Children and Other Family Members

11.5 Community Action

Chapter 12. Seniors

12.1 Overview

12.2 General Tips to Increase Your Safety

12.3 At Home

12.4 When You are Walking, Running Errands, or Going Out

12.5 Protecting Your Money and Financial Security

Chapter 13. Fraud

13.1 Overview

13.2 Telephone

13.3 Mail

13.4 Investment Schemes

13.5 Credit Cards and Checking Accounts

13.6 Medical

13.7 Stolen Identity

Chapter 14. Personal Security Resources

14.1 Local Resources

14.2 All-Hazards Preparedness

14.3 Children

14.4 Drugs and Alcohol

14.5 Preventing Bias-Motivated Violence

14.6 Victim Assistance

About the Contributing Editor

About Elsevier’s Security Executive Council Risk Management Portfolio