Novell ZENworks for Servers 3 Administrator's Handbook

Brad Dayley is a software engineer on Novell's Critical Problem Resolution team. He has nine years of experience installing, troubleshooting, and coding Novell's products. He codeveloped an advanced debugging course used to train Novell's support engineers and customers and is the coauthor of Novell's Guide to Resolving Critical Server Issues and ZENworks for Desktops Administrator's Handbook. DaNae Dayley has a bachelor's degree in advertising copywriting from Brigham Young University and has owned and operated her own digital media services business for eight years. She provides a wide range of services from copywriting and graphic layout to digital video editing and publishing. DaNae's current biggest project is keeping track of her husband and three sons wherever their Jeep will take them. Ron Tanner is a networking computer professional who has been with Novell since 1993; he is currently a ZENworks Product Manager, defining future ZENworks products. Prior to being with Novell, Ron worked at AT&T Bell Laboratories developing advanced networking systems. Ron has been involved with the ZENworks project since its inception.

1. Introduction to ZENworks for Servers 3.


What Is the Purpose of ZENworks for Servers 3? What Is the Relationship Between ZENworks for Desktops and ZENworks for Servers 3? What Are the Benefits of Using ZENworks for Servers 3?



2. Installing ZENworks for Servers 3.


Planning for ZENworks for Servers 3 Deployment. Verifying Installation Prerequisites on Your Servers. Installing ZENworks for Servers 3.



3. Understanding What Is Placed on Your Servers.


Management and Monitoring Services. Policy-Enabled Server Management Services.



4. Setting Up ZENworks for Servers 3 in Your Tree.


Understanding General ZENworks for Servers 3 Architecture. Starting Up ZENworks for Servers 3 in Your Network.



5. Setting Up Server Policies.


Discussing ZENworks for Servers 3 Policies. Setting Up a Distributed Policy Package. Setting Up a Container Policy Package. Setting Up a Service Location Policy Package. Setting Up a Server Policy Package. Setting Up a Container Policy Package—Search Policy. Setting Up a Service Location Policy Package—The SMTP Host Policy. Setting Up a Service Location Policy Package—The SNMP Trap Targets Policy. Setting Up a Service Location Policy Package—The Tiered Electronic Distribution Policy. Setting Up a Service Location Policy Package—The ZENworks Database Policy. Setting Up the Server Policy Package—The NetWare Set Parameters Policy. Setting Up the Server Policy Package—The Scheduled Down Policy. Setting Up the Server Policy Package—The Scheduled Load/Unload Policy. Setting Up the Server Policy Package—The Server Down Process. Setting Up the Server Policy Package—The Server Scripts Policy. Setting Up the Server Policy Package—The SNMP Community Strings. Setting Up the Server Policy Package—The Text File Changes Policy. Setting Up the Server Policy Package—ZENworks for Servers. Setting Up the Server Policy Package—The Copy Files Policy.



6. Setting Up Tiered Electronic Distribution.


Understanding the General Architecture for TED. Introducing the Components. Discussing TED Configuration in Your Network. Configuring TED Systems. About the TED Distributor. Discussing the Parent Subscriber. Discussing the TED Subscriber. External Subscriber. About TED Distribution. About TED Agents. About the TED Channel. ZENworks for Servers Web-Based Management.



7. Understanding and Creating Server Software Packages.


Understanding Server Software Packages. Creating a Server Software Package. Installing a Server Software Package on the Target Server. Updating Server Software Packages.



8. Understanding ZENworks for Servers 3 Management Services.


Understanding ZENworks for Servers Management Components. Planning Your Network Management Services.



9. Preparing and Using ZENworks for Servers 3 Network Discovery.


Understanding Network Discovery. Using Network Discovery. Using the Atlas.



10. Using ZENworks for Servers 3 Traffic Analysis.


Understanding LAN Traffic Analysis. Setting Up LAN Traffic Analysis. Analyzing Network Traffic. Setting up ZENworks for Servers 3 Traffic Analysis Agents.



11. Using ZENworks for Servers 3 Alarm Management.


Understanding Alarm Management Components. Managing ZENworks for Servers 3 Alarms. Using ZENworks for Servers 3 Monitoring Services.



12. Using ZENworks for Servers 3 Server Management.


Using ZENworks for Servers 3—SMNP Agents to Manage Servers. Using ZENworks for Servers 3 Server Inventory.



13. Making the Most of ZENworks for Servers 3 Reporting.


Reading ZENworks for Servers 3 Reports. Using ZENworks for Servers 3 Reports.



14. Using ZENworks for Servers 3 Web-Based Management.


Accessing the ZENworks for Servers 3 Web-Based Management Role. Administering TED Objects. Creating TED Objects. Monitoring TED Distributions. Using the Remote Web Console Tool.



15. Troubleshooting ZENworks for Servers 3.


Troubleshooting Policy and Distribution Services. Troubleshooting Traffic Analysis. Troubleshooting Alarm Management. Troubleshooting Server Management. Troubleshooting Server Inventory. Troubleshooting NetWare Errors.



Appendix A. ZENworks for Servers 3 Database Schemas.


Database Class Associations and Attributes. Using the ZENworks for Servers 3 MIB Browser.



Appendix B. ZENworks for Servers 3 Console Commands.


ZENworks for Servers 3 Policy Engine. TED Distributor/Subscriber.



Appendix C. ZENworks for Servers 3 Resources.


Novell Support and Online Documentation. ZENworks Cool Solutions. Novell Consulting Services. Novell Technical Support Services.



Index.