Service Research and Innovation

Invited Talk.- Big Data Analytics Has Little to Do with Analytics.- Modelling.- Accommodating Information Priority Model in Cloudlet Environment.- Learning Planning Model for Semantic Process Compensation.- Design.- Information Systems as a Service (ISaaS): Consumer Co-creation of Value.- Scalable Architecture for Personalized Healthcare Service Recommendation using Big Data Lake.- Declarative Approaches for Compliance by Design.- Quality.- Auction-based Models for Composite Service Selection: A Design Framework.- A Game-theoretic Approach to Quality Improvement in Crowdsourcing Tasks.- Investigating Performance Metrics for Evaluation of Content Delivery Networks.- Social.- Toward Unified Cloud Service Discovery for Enhanced Service Identification.- Predicting issues for resolving in the next release.- Trust and Privacy Challenges in Social Participatory Networks.- Application.- Relating SOA Governance to IT Governance and EA Governance.- Semantic Textual Similarity as a Service.- Logistics and Supply Chain Management Investigation: A Case Study.