Novell's Guide to Troubleshooting TCP/IP

About the Authors .....Silvia Hagen is a Master CNE(SM), Master CNI(SM), Certified Internet Professional(SM), Microsoft Certified Product Specialist for NT server and workstations, and Microsoft Certified Trainer. A professional consultant and analyst based in Europe, she is the author of the successful and unique NDS Troubleshooting Workshop. .....Stephanie Lewis is a Master CNE, Master CNI, a Certified Protocol Analyst, and Microsoft Certified Professional and Certified Trainer. She is a professional network analyst, consultant, and speaker who has worked with a broad range of clients.