Managing Technological Change

Section I Setting the Stage: Information Systems, Change, and Healthcare Organizations.- 1. Reviewing the Problem.- 2. Examining Today’s Healthcare Environment.- 3. Linking Informatics and Change Management.- Section II Establishing Strategic Issues.- 4. Determining the Strategic Direction.- 5. Understanding and Analyzing the Change Process.- 6. Understanding and Analyzing Organizational Structures.- Section III Preparing for Change.- 7. Change Management for Successful Implement.- 8. Analyzing the Organization’s Readiness for Change.- 9. Partnering for Success: A Team Approach.- 10. Critical Design (Redesign) Issues.- 11. Critical Issues in Project Planning and Management.- Section IV Implementing the Change.- 12. Integrating the Change Process: Organizational and Information Systems.- 13. Gaining Physician Acceptance.- 14. Examing the Critical Role of Leaders and Leadership.- 15. Negotiating the Political Minefields.- 16. Managing Personal Stress.- Section V Managing the Postimplementation Stage.- 17. End-Stage People Issues.- 18. Evaluating Project Success.- 19. Managing the Altered Organization.- 20. Future Visions: Organizational and Personal Preparation.