Workplace Intelligence

Anton Obholzer is a psychiatrist and psychoanalyst who, through his role as Chief Executive of the Tavistock & Portman NHS Trust, became interested in applying his professional knowledge to workplaces. He has been influential in developing alternative management courses and has taught throughout Europe on business programmes as well as other extensive coaching and consulting.

Part 1; Introduction 1: The terminology used; 2: The structure of this book; 3: On observation; 4: Your picture of the world and how it affects your work and personal life; 5: On beginnings; 6: On transference; 7: On joining a ‘new’ organisation; 8: On anxiety in the workplace; 9: Personal manifestations of anxiety; 10: Work manifestations of anxiety; Part 2; 11: On change and resistance to change; 12: On institutional functioning; 13: The workforce and its make up; 14: The concept of the primary task of the organization; 15: On the innate dynamics of groups; 16: On leadership and followership; 17: Risks inherent in the leadership role; Part 3; 18: The use of self in one’s work life; 19: On listening; 20: On the use of language; 21: On work-life balance; 22: On stress; 23: Tackling below the surface issues; 24: Matters of technique; Part 4; 25: Institutions and their management; 26: Commerce and its taboos; 27: Some thoughts on business schools; 28: The board, the CEO and the management; 29: On meetings and their management; 30: Practical issues affecting meetings; Part 5; 31: On consultancy – benefits and risks; 32: The Consultant role; 33: Coaching – sin bin or learning opportunity; 34: Mentoring; 35: 360 degree feedback; 36: Counselling, therapy and psychoanalysis; 37: Away days; 38: Open space events; 39: In-house staff support systems; 40: Other support structures; Conclusion