The Acquisition of Knowledge and Skills for Taskwork and Teamwork to Control Complex Technical Systems

Since July 2008 Full Professor in Business and Organizational Psychology at the University of Duisburg-Essen, before assistant professor for Psychology at the University of St. Gallen (2002-2008), Switzerland, and research assistant at the Technical University Aachen (1996-2001). Diploma in I/O Psychology at the Technical University of Aachen (1991) and Doctor´s degree at the University of Kassel (1994), at the department of ergonomics and vocational training. Research interests in training and work-based learning in organizations, basic and refresher training for handling complex systems, use of cognitive task analysis for simulator-based training design, development of job performance aids based on cognitive error analysis methods, knowledge sharing behaviour, organizational learning from errors,  and organizational factors influencing safety-related rule violations.

Chapter 1: Why this Book has been Written: Purpose and Structure of the Book.- Chapter 2: Controlling Complex Technical Systems: The Control Room Operator’s Tasks in Process Industries.- Chapter 3: Required Knowledge and Skills to Control a Complex Technical System - Job Analysis Related to Training.- Chapter 4: Basic Learning Processes and Supportive Learning Mechanisms for Task Work and Teamwork to Control Complex Systems.- Chapter 5: Training Design for Instance-Based Learning – The "Staged Process Control Readiness Training" (SPCRT).