Handbook of Psychology, Volume 12, Industrial and Organizational Psychology (eBook)

Irving B. Weiner, Ph.D., is Clinical Professor of Psychiatry and Behavioral Medicine at the University of South Florida and former Director of Psychological Services at the University of South Florida Psychiatry Center in Tampa, Florida. He is a Fellow of the American Psychological Association and of the Association for Psychological Science, a Diplomat of the American Board of Professional Psychology in both Clinical and Forensic Psychology, and a Licensed Psychologist in the State of Florida. He is currently President of APA Division 5 (Evaluation, Measurement, and Statistics) and Past President of APA Division 12 (Society of Clinical Psychology), formerly president of the Society for Personality Assessment and of the International Rorschach Society, and a recipient of the Society for Personality Assessment Distinguished Contribution Award. He has authored or edited over 15 scholarly and professional books including the first edition of the Handbook of Psychology and, with W. Edward Craighead, the fourth edition of the Corsini Encyclopedia of Psychology.

Handbook of Psychology Preface xi
Irving B. Weiner

Volume Preface xiii
Neal W. Schmitt and Scott Highhouse

Contributors xv

I Conducting and Communicating Research in Industrial-Organizational Psychology 1

1 A Snapshot in Time: Industrial-Organizational Psychology Today 3
Scott Highhouse and Neal W. Schmitt

2 Inferential Meta-Themes in Organizational Science Research: Causal Inference, System Dynamics, and Computational Models 14
Richard P. DeShon

3 Communicating Research Findings 43
Nathan R. Kuncel and Jana Rigdon

II Personnel Psychology 59

4 Job and Work Analysis 61
Paul R. Sackett, Philip T. Walmsley, and Roxanne M. Laczo

5 Job Performance 82
Stephan J. Motowidlo and Harrison J. Kell

6 Recruitment and Job Choice Research: Same as it ever was? 104
Todd C. Darnold and Sara L. Rynes

7 Personnel Selection and Employee Performance 143
Jose M. Cortina and Joseph N. Luchman

8 Intelligence and the Workplace 184
Fritz Drasgow

9 Use and Importance of Personality Variables in Work Settings 211
Leaetta M. Hough and Jeff W. Johnson

10 Understanding and Facilitating Learning: Advancements in Training and Development 244
Kurt Kraiger and Satoris S. Culbertson

11 Absence, Lateness, Turnover, and Retirement: Narrow and Broad Understandings of Withdrawal and Behavioral Engagement 262
David A. Harrison and Daniel A. Newman

12 Theoretical Approaches to the Study of Job Transitions 292
Daniel C. Feldman and Thomas W. H. Ng

III Organizational Psychology 309

13 Motivation 311
Aaron M. Schmidt, James W. Beck, and Jennifer Z. Gillespie

14 Job Attitudes: Cognition and Affect 341
Reeshad S. Dalal

15 Leadership Models, Methods, and Applications: Progress and Remaining Blind Spots 367
Bruce J. Avolio, John J. Sosik, and Yair Berson

16 Organization Change and Development: In Practice and in Theory 390
John R. Austin and Jean M. Bartunek

17 Work Groups and Teams in Organizations 412
Steve W. J. Kozlowski and Bradford S. Bell

18 Customer Service Behavior 470
Ann Marie Ryan and Robert E. Ployhart

19 Judgment and Decision Making 493
Terry Connolly, Lisa Ordóñez, and Steven Barker

IV The Work Environment 523

20 Work Design 525
Frederick P. Morgeson, Adela S. Garza, and Michael A. Campion

21 Stress in Organizations 560
Sabine Sonnentag and Michael Frese

22 Career Dynamics 593
Jeffrey H. Greenhaus and Gerard A. Callanan

23 Healthy Workplaces 615
Steve M. Jex, Naomi Swanson, and Paula Grubb

24 Organizational Culture and Climate 643
Cheri Ostroff, Angelo J. Kinicki, and Rabiah S. Muhammad

25 Diversity in Organizations 677
Michelle R. Hebl and Derek R. Avery

26 The Work-Family Role Interface: A Synthesis of the Research from Industrial and Organizational Psychology 698
Tammy D. Allen

Author Index 719

Subject Index 763